Kangaroo: Loyalty and Rewards for Shopify

Kangaroo: Loyalty and Rewards

Build customer loyalty with rewards, offers, VIP tiers & more
Rating
4.8
Feedback
52
Reviews
Chart
#2,827
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Kangaroo loyalty program app on Shopify are overwhelmingly positive, highlighting the exceptional customer service provided by the team. Customers consistently praise the responsiveness, professionalism, and helpfulness of the support staff, mentioning specific team members like Mario, Charbel, and Theresa for their outstanding assistance. Users appreciate the ease of use of the app, its effectiveness in building customer loyalty, and the seamless integration with their businesses. The loyalty program is described as a game-changer, helping businesses grow, increase repeat customers, and strengthen relationships with clients. Overall, the Kangaroo app is highly recommended for its excellent service and features.

Time spent using app
How long merchants keep the app installed.
Less than an hour 2%
Less than a day 0%
Less than a month 0%
Less than a year 75%
More than a year 23%
All reviews
5 / 5 Share
July 3, 2026

We’ve had a great experience working with this app and team. The support has been outstanding, with excellent follow-up on any questions or needs we’ve had. It’s made a real difference in how we engage customers, and we’re glad we chose this solution. It’s practical, reliable, and truly adds value to our loyalty efforts. Definitely recommended!

Store Using app Total reviews Average rating
RosyThePanda 8 months 1 5.0
5 / 5 Share
April 30, 2026

Amazing support and service from Kangaroo! Very professional, approachable, and incredibly responsive. We’ve had a consistently positive experience and would confidently recommend their services to others.

Store Using app Total reviews Average rating
5 / 5 Share
March 11, 2026

Great software to use for any business looking to scale and give a unique experience to its customers. The team is super helpful and always ready for support.

Store Using app Total reviews Average rating
Seven Splendid Suns 3 months 1 5.0
5 / 5 Share
March 2, 2026

Great support, adaptable to our business.

Store Using app Total reviews Average rating
B.DONNA 7 months 1 5.0
5 / 5 Share
Feb. 17, 2026

Customer service is top notch from Kangaroo! I've worked with Nadim, Alex and Mario and others on different things and all have responded quickly with very helpful advice and often offering to do a quick web call so we could talk face to face and share screens to make sure things were working. I Highly recommend Kangaroo as a loyalty app.

Store Using app Total reviews Average rating
Peters Gourmet Market 9 months 8 5.0

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