Kangaroo: Loyalty and Rewards for Shopify

Kangaroo: Loyalty and Rewards

Build customer loyalty with rewards, offers, VIP tiers & more
Rating
4.8
Feedback
52
Reviews
Chart
#2,237
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Kangaroo loyalty program on Shopify are overwhelmingly positive, with users praising the exceptional customer service and support provided by the team. Customers highlight the responsiveness, professionalism, and helpfulness of the Kangaroo team members, such as Mario, Nadim, and Theresa. The loyalty program is described as a game-changer for businesses, helping to increase customer engagement, build loyalty, and drive repeat purchases. Users appreciate the ease of use, customization options, and seamless integration with Shopify. The program's effectiveness in rewarding customers and enhancing the overall shopping experience is consistently mentioned in the reviews.

Time spent using app
How long merchants keep the app installed.
Less than an hour 4%
Less than a day 0%
Less than a month 0%
Less than a year 73%
More than a year 23%
All reviews
5 / 5 Share
April 30, 2026

Amazing support and service from Kangaroo! Very professional, approachable, and incredibly responsive. We’ve had a consistently positive experience and would confidently recommend their services to others.

Store Using app Total reviews Average rating
5 / 5 Share
March 11, 2026

Great software to use for any business looking to scale and give a unique experience to its customers. The team is super helpful and always ready for support.

Store Using app Total reviews Average rating
Seven Splendid Suns 3 months 1 5.0
5 / 5 Share
March 2, 2026

Great support, adaptable to our business.

Store Using app Total reviews Average rating
B.DONNA 7 months 1 5.0
5 / 5 Share
Feb. 17, 2026

Customer service is top notch from Kangaroo! I've worked with Nadim, Alex and Mario and others on different things and all have responded quickly with very helpful advice and often offering to do a quick web call so we could talk face to face and share screens to make sure things were working. I Highly recommend Kangaroo as a loyalty app.

Store Using app Total reviews Average rating
Peters Gourmet Market 9 months 7 5.0
5 / 5 Share
Jan. 14, 2026

Great loyalty system with super responsive and helpful support team to help with any issues.

Store Using app Total reviews Average rating
Linens, Bath and Things 6 months 1 5.0

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