Kangaroo: Loyalty and Rewards
Build customer loyalty with rewards, offers, VIP tiers & more
Rating
4.8
feedback
52
chart
#2,451
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
0%
-
Less than a month
0%
-
Less than a year
71%
-
More than a year
23%
Reviews Summary
The Shopify App, Kangaroo Loyalty Program, has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its exceptional customer service, with mentions of specific team members like Mario, Theresa, and Charbel who are described as helpful, responsive, and professional. The app is commended for being easy to use, effective in increasing customer engagement and loyalty, and for providing seamless integration with Shopify. Users highlight the app's ability to customize rewards, track customer activity, and offer personalized incentives. However, there is one negative review that criticizes the app for a lack of transparency and communication regarding an issue that affected Shopify purchases. Overall, Kangaroo Loyalty Program is highly recommended for businesses looking to enhance their loyalty programs and customer retention strategies.
Highlights
Review RSS Feed
All reviews
April 30, 2026
Amazing support and service from Kangaroo! Very professional, approachable, and incredibly responsive. We’ve had a consistently positive experience and would confidently recommend their services to others.
March 11, 2026
Great software to use for any business looking to scale and give a unique experience to its customers. The team is super helpful and always ready for support.
Feb. 17, 2026
Customer service is top notch from Kangaroo! I've worked with Nadim, Alex and Mario and others on different things and all have responded quickly with very helpful advice and often offering to do a quick web call so we could talk face to face and share screens to make sure things were working. I Highly recommend Kangaroo as a loyalty app.
Jan. 14, 2026
Great loyalty system with super responsive and helpful support team to help with any issues.
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