Kangaroo: Loyalty and Rewards for Shopify

Kangaroo: Loyalty and Rewards

Build customer loyalty with rewards, offers, VIP tiers & more
Rating
4.9
Feedback
55
Reviews
Chart
#2,917
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Kangaroo Loyalty app are overwhelmingly positive, highlighting the exceptional customer support provided by the team members like Theresa, Kangaroo's effectiveness in strengthening customer engagement through rewards and loyalty campaigns, and its ease of use and customization options. Merchants appreciate the seamless experience, practicality, reliability, and value that the app adds to their loyalty efforts. The support team is consistently praised for being responsive, knowledgeable, and always ready to assist, making the overall experience highly recommended for businesses looking to build lasting customer relationships. However, there was one negative review that mentioned vague communication and lack of detailed information regarding an issue that affected Shopify purchases.

Time spent using app
How long merchants keep the app installed.
Less than an hour 2%
Less than a day 0%
Less than a month 0%
Less than a year 73%
More than a year 25%
All reviews
5 / 5 Share
Aug. 11, 2026

Kangaroo has been an excellent addition to our Shopify store. The app is intuitive, flexible, and straightforward to customize around our brand and customer base. Its integration with our POS system has been especially valuable, allowing us to offer a consistent loyalty experience whether customers shop online or in-store. Highly recommended for businesses looking to create a seamless rewards experience across both online and in-store shopping.

Store Using app Total reviews Average rating
PROCAM Photo & Video Gear Over 5 years 10 4.9
5 / 5 Share
July 30, 2026

A great customer support. Thank you Theresa!

Store Using app Total reviews Average rating
EIDEAL Over 1 year 3 5.0
5 / 5 Share
July 23, 2026

Kangaroo Loyalty has been a great addition to our business. It's easy to use, highly customizable, and has helped us strengthen customer engagement through rewards and loyalty campaigns. The support team is responsive, knowledgeable, and always ready to assist, making the overall experience seamless. Highly recommended for businesses looking to build lasting customer relationships.

Store Using app Total reviews Average rating
Marie France Lebanon 10 months 1 5.0
5 / 5 Share
July 3, 2026

We’ve had a great experience working with this app and team. The support has been outstanding, with excellent follow-up on any questions or needs we’ve had. It’s made a real difference in how we engage customers, and we’re glad we chose this solution. It’s practical, reliable, and truly adds value to our loyalty efforts. Definitely recommended!

Store Using app Total reviews Average rating
RosyThePanda 8 months 1 5.0
5 / 5 Share
April 30, 2026

Amazing support and service from Kangaroo! Very professional, approachable, and incredibly responsive. We’ve had a consistently positive experience and would confidently recommend their services to others.

Store Using app Total reviews Average rating

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