Kangaroo: Loyalty and Rewards
Build customer loyalty with rewards, offers, VIP tiers & more
Rating
4.9
feedback
52
chart
#2,551
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
0%
-
Less than a month
0%
-
Less than a year
69%
-
More than a year
25%
Reviews Summary
The reviews for the Kangaroo Loyalty Program app on Shopify are overwhelmingly positive, highlighting the exceptional customer service provided by the team. Customers praise the quick and helpful support they receive, with specific mentions of team members like Mario, Theresa, and Charbel. The app itself is described as easy to use, effective in increasing customer engagement and loyalty, and seamlessly integrating with Shopify stores. Users appreciate the personalized rewards, smooth communication, and the overall positive impact the loyalty program has had on their businesses. However, there is one negative review that criticizes the app for a lack of transparency and communication during an issue with Shopify purchases not rewarding points to customers.
Highlights
Review RSS Feed
All reviews
March 11, 2026
Great software to use for any business looking to scale and give a unique experience to its customers. The team is super helpful and always ready for support.
Feb. 17, 2026
Customer service is top notch from Kangaroo! I've worked with Nadim, Alex and Mario and others on different things and all have responded quickly with very helpful advice and often offering to do a quick web call so we could talk face to face and share screens to make sure things were working. I Highly recommend Kangaroo as a loyalty app.
Jan. 14, 2026
Great loyalty system with super responsive and helpful support team to help with any issues.
Jan. 9, 2026
Kangaroo Loyalty Program has been a game changer for our brand. It’s helped us grow our business, increase repeat customers, and build stronger relationships with our clients. Our customers love the rewards, and we’ve seen them come back more often because of it. Highly effective and easy to use!
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