Kangaroo: Loyalty and Rewards for Shopify

Kangaroo: Loyalty and Rewards

Build customer loyalty with rewards, offers, VIP tiers & more
Rating
4.8
Feedback
52
Reviews
Chart
#2,237
Shopify

All reviews

5 / 5 Share
April 30, 2026

Amazing support and service from Kangaroo! Very professional, approachable, and incredibly responsive. We’ve had a consistently positive experience and would confidently recommend their services to others.

Store Using app Total reviews Average rating
5 / 5 Share
March 11, 2026

Great software to use for any business looking to scale and give a unique experience to its customers. The team is super helpful and always ready for support.

Store Using app Total reviews Average rating
Seven Splendid Suns 3 months 1 5.0
5 / 5 Share
March 2, 2026

Great support, adaptable to our business.

Store Using app Total reviews Average rating
B.DONNA 7 months 1 5.0
5 / 5 Share
Feb. 17, 2026

Customer service is top notch from Kangaroo! I've worked with Nadim, Alex and Mario and others on different things and all have responded quickly with very helpful advice and often offering to do a quick web call so we could talk face to face and share screens to make sure things were working. I Highly recommend Kangaroo as a loyalty app.

Store Using app Total reviews Average rating
Peters Gourmet Market 9 months 7 5.0
5 / 5 Share
Jan. 14, 2026

Great loyalty system with super responsive and helpful support team to help with any issues.

Store Using app Total reviews Average rating
Linens, Bath and Things 6 months 1 5.0
5 / 5 Share
Jan. 9, 2026

Kangaroo Loyalty Program has been a game changer for our brand. It’s helped us grow our business, increase repeat customers, and build stronger relationships with our clients. Our customers love the rewards, and we’ve seen them come back more often because of it. Highly effective and easy to use!

Store Using app Total reviews Average rating
Marie France UAE 29 minutes 1 5.0
5 / 5 Share
Nov. 20, 2025

I’ve had an amazing experience working with this loyalty program. Their customer service is truly exceptional, they’re always available, quick to reply and consistently follow up to make sure everything is running smoothly. They’ve been incredibly helpful and supportive throughout the whole process. Definitely a five-star team!

Store Using app Total reviews Average rating
My Store 4 minutes
5 / 5 Share
Nov. 19, 2025

Best loyalty program ! over 15k products, and it works automatically without any interruptions. If there's an issue, maybe 3-4 in 9 years, they are corrected in such a timely manner that it impresses.

Store Using app Total reviews Average rating
Nature Sante Over 7 years 3 5.0
5 / 5 Share
Nov. 18, 2025

Amazing team! Always ready and responsive to get the job done.

Store Using app Total reviews Average rating
RetroKicks 8 months 1 5.0
5 / 5 Share
Nov. 18, 2025

Great experience and a very smooth communication. Highly recommended

Store Using app Total reviews Average rating
The Toy Store 9 months 3 5.0
5 / 5 Share
Oct. 14, 2025

We had a great experience working with Charbel on our loyalty program. He was very helpful, knowledgeable, and always quick to respond to our questions. Thanks to his support, we were able to set up everything smoothly.

Store Using app Total reviews Average rating
Cahva Creamer 5 months 1 5.0
5 / 5 Share
Oct. 7, 2025

Best customer service!! Great job guys!!!

Store Using app Total reviews Average rating
BrandyLb 3 months 1 5.0
5 / 5 Share
Sept. 4, 2025

A great incentive for all customers Easy to use and helpful Working with Charbel made the process so easy, he’s constantly following up to make sure everything is always smooth.

Store Using app Total reviews Average rating
Reem Ghaziri Jewelry 4 months 1 5.0
5 / 5 Share
July 15, 2025

Great Service, a special thank you to Theresa from the Kangaroo team for her incredible support. She was extremely helpful, responsive, and made the entire process smooth and easy to understand. It’s always a pleasure working with someone so professional and supportive. Truly appreciate her assistance!

Store Using app Total reviews Average rating
Mamma's Haven 4 months 1 5.0
5 / 5 Share
July 3, 2025

The team is helpful, shoutout to Mario for always being punctual and ready to assist us at any time of the day.

Store Using app Total reviews Average rating
Koalapicks 3 months 1 5.0
5 / 5 Share
June 17, 2025

Perfect

Store Using app Total reviews Average rating
Cosmetista 4 months 1 5.0
5 / 5 Share
June 10, 2025

Great service, the support team is amazing and always available to respond to our requests.

Store Using app Total reviews Average rating
Yourglam 7 months 1 5.0
5 / 5 Share
May 8, 2025

Great experience, the support team is consistently available and incredibly responsive , always quick to assist whenever needed.

Store Using app Total reviews Average rating
Rifai EU 2 months 1 5.0
5 / 5 Share
May 2, 2025

Their customer service is the best! I had a great experience working with Theresa. She answered all of my questions and followed up promptly with any open items. It's truly a pleasure to work with their team.

Store Using app Total reviews Average rating
Squash Blossom Boutique About 1 month 1 5.0
5 / 5 Share
March 10, 2025

Our experience with Kangaroo has been very positive. From the initial onboarding to ongoing support, the team has made the implementation of our rewards program seamless. Their guidance has been clear and helpful, ensuring we were set up for success from the start. A special thank you to Mario, whose support has been especially valuable throughout the process. We appreciate Kangaroo’s commitment to making this transition smooth and their continued responsiveness as we navigate our new program.

Store Using app Total reviews Average rating
Shop Good 10 months 2 5.0
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