Katana Inventory Management
Katana Cloud Inventory Management
Rating
4.0
feedback
158
chart
#2,319
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
9%
-
Less than a year
54%
-
More than a year
34%
Reviews Summary
The reviews for the Katana Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the app's simplicity, automation, integration with Shopify and Xero, and helpful customer support. Users appreciate the ease of use, inventory management features, and the ability to streamline manufacturing processes. However, negative feedback revolves around issues such as sudden price increases, glitches, lack of features, and manual workarounds. Some users expressed frustration with the pricing changes and felt that the app was overpriced for the value it provided. Despite these challenges, many users find Katana to be a valuable tool for inventory management and manufacturing processes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 19, 2024
We have been using this system for about 2 months and we are very satisfied. We have tried many inventory systems and finally found what we were looking for. I would especially like to thank Fred for all his help.
Dec. 17, 2024
Onboarind takes a while, but there is a lot to take in with the software. Once up and running its great. Brendan was very helpful and responsive. A very powerful tool when used correctly.
Dec. 17, 2024
Our onboarding manager, Steve, was incredibly helpful during the transition to Katana. So far, we’ve had a great experience using the platform.
Aug. 21, 2024
It took us several months to onboard Katana. The system is glitchy. When things dont work as expected, we are always told our issue "will be taken to the developers" or they are "working on that". There are all these manual work-arounds that, rather than decreasing our workload by leveraging AI, required us to do extra work just to have basic functions and accurate data. After a couple months of onboarding and a couple months using it, we are switching to a different platform that's more intuitive and allows more customization. I agree with the comments with the tripling price - we were initially told we could get all the services we needed at $99/mo, but by the time we finished onboarding, it was up to $400/mo. The platform we are using now is around that price and I wish we had gone with them from the get-go.
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