Katana Cloud Inventory

Jan. 31, 2026

Our Experience with Katana MRP – Why We Left After 6 Years We were early adopters of Katana MRP, using it as our primary manufacturing resource planning system for over six years. In the beginning, Katana delivered exactly what we needed - solid functionality, reasonable pricing, and an easy-to-use interface that worked well for a small manufacturer like us with modest sales order volume. Initially, the pricing was fair and manageable. But once Katana began taking on outside investment and aggressively scaling, things started to change. Over time, they revamped their pricing model multiple times. At first it was tied to relatively simple metrics like number of users, but later it shifted to limits based on sales order line items, then to sales orders and gross merchandise value (GMV). What sounded sophisticated in their marketing quickly became a huge headache for us: as a small shop selling mostly items around $10 each, our high order count, not our actual revenue, automatically bumped us into higher pricing tiers. So we ended up paying almost the same as companies doing $50 million+ in annual sales, despite using a fraction of the features and resources. We’ve also experienced price changes mid-subscription period without meaningful notice, and being forced into annual negotiations simply to keep our plan. Year after year, it became clear that the company didn’t care about smaller customers anymore: their strategy seems squarely aimed at upmarket customers with big order volume and deep pockets - which pits small manufacturers like us at a disadvantage. Frankly, the model feels punitive, not proportional. If your business sells a lot of small-ticket orders, you get punished with pricing far beyond the value you actually consume - and that’s simply not sustainable for a real small manufacturer. In the end, after dealing with repeated increasing costs and painfully going around in circles with account reps who didn't take the time to understand our business, we pulled the plug and took the time and effort to migrate to a different MRP that met all our requirements. It is faster, easier to use, and roughly ¼ of the cost of Katana’s current pricing. That switch has been night and day for our team - not only financially but also operationally. On the plus side, Katana made it easy for us to export our data and we performed the data migration and cut-over to the new system entirely in-house. Bottom line: Katana may still work for some companies, especially larger, growing SMBs with high-priced items and few orders, but for small manufacturers with many sales orders and modest item prices, their current pricing strategy simply doesn’t make sense anymore.

Sept. 23, 2025

very powerful app, that covered all of our needs and more. We had a great onboard experience. You'll be assigned an onboard specialist who is widely available to support you and answer questions. Taylor Hagel was our onboard specialist and he knew the software inside and out and communicated very well.

Aug. 19, 2025

The integration is very simple and easy to set up! I wish we could carry tags from Shopify to Katana as well as delay the synch, so it is not automatic. However, we were able to find work around and the app works great overall.

Aug. 14, 2025

Intuitive interface, seamless onboarding and amazing customer service!

July 29, 2025

My experience using Katana for the last month has been incredible. The way it is set up makes it easy to understand and learn quickly. If you have a small-mid sized product based business, this will probably be a great ERP solution for you. Also, my onboarding coach Eugene was great at walking me through my many questions, and different scenarios that Katana could work for our company. Ask for him if you decide to get Katana, you won't be disappointed.