Rating

4.3

feedback

165

Reviews

chart

#2,321

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    12%
  • Less than a year
    58%
  • More than a year
    29%

Reviews Summary

Katana has received overwhelmingly positive reviews from users who have found the app to be a game-changer in inventory management. Users appreciate the seamless integration with Shopify, intuitive platform navigation, and the helpful support provided by the Katana team. The app has been praised for its ease of use, automation features, and the ability to streamline operations for product-based businesses. However, there are some negative reviews highlighting issues such as sudden price increases, glitches in the system, and challenges with onboarding. Despite these drawbacks, the majority of users highly recommend Katana for its functionality and support.

Highlights

Positive feedback on seamless integration with Shopify and intuitive platform navigation
Praise for helpful support provided by the Katana team
Appreciation for ease of use and automation features
Concerns raised about sudden price increases and glitches in the system
Challenges with onboarding process

Rating Breakdown

  • 5
    82% (135 ratings)
  • 4
    11% (18 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (4 ratings)
  • 1
    4% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 27, 2025

We’re a new user to Katana and have recently integrated it with Shopify. All indications suggest that this integration is a fantastic solution, eliminating the need for manual data entry and enhancing the accuracy of orders. As we gain more experience with the intricacies of the integrations, we’ll share more insights and feedback. For now, it’s an excellent start.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

We've been using Katana for a couple months, and it has made tracking inventory much easier. There is room for improvement, especially to the interface with Quickbooks, but overall we're satisfied with the product and continuing to become more proficient. Customer service has been great, particularly our onboarding coach, Brendan, who was a delight to work with. He's extremely knowledgeable about every facet of the product and explains things clearly. He was always responsive, patient, and ready with answers, often going beyond expectations. We cannot thank him enough.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

We've been using Katana Cloud Inventory Management for our product-based business, and it has been a game-changer! The platform itself is incredibly intuitive and easy to navigate, which made the transition seamless. What truly stood out was the Katana team—they were super helpful during the entire setup process, answering all of our questions and making sure everything was tailored to our needs. Having their support made all the difference. Katana is definitely an asset for any product-based business looking to streamline operations with an easy-to-use and supportive system. Highly recommend!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

We are Cheeky Cocktails (makers of premium syrups and juices for the bar) and recently changed over our inventory management system to Katana. We couldn't be happier with the experience and the support we received from Steven White and his team. Onboarding was flawless and integration into Shopify was very positive. We look forward to growing with them and using their incredible platform.

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

Katana has been fantastic since we began using it 4 months ago. My sales rep worked with me to get pricing that matched our budget and use needs for our very seasonal business. My onboarding rep was always accessible. It was very easy to set up meetings with him and he was very responsive via email and personalized step-by-step videos for managing support in between. The platform is intuitive and saves automatically so it is easy to move from one task to the next. Favorite features include the forecasting, material tracing, and material planning. We had used Cin7 previously and that seems prehistoric in comparison to Katana's functionality. Strongly recommend Katana for both the platform itself as well as the support provided to ensure success.

Using app

2 months

Total reviews

1

Average rating

5.0

All reviews

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