
Katana Cloud Inventory
Katana Cloud Inventory Management
Rating
4.3
feedback
165
chart
#2,321
Reviews Over Time
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Reviews Summary
Katana has received overwhelmingly positive reviews from users who have found the app to be a game-changer in inventory management. Users appreciate the seamless integration with Shopify, intuitive platform navigation, and the helpful support provided by the Katana team. The app has been praised for its ease of use, automation features, and the ability to streamline operations for product-based businesses. However, there are some negative reviews highlighting issues such as sudden price increases, glitches in the system, and challenges with onboarding. Despite these drawbacks, the majority of users highly recommend Katana for its functionality and support.
Highlights
Rating Breakdown
All reviews
March 27, 2025
We’re a new user to Katana and have recently integrated it with Shopify. All indications suggest that this integration is a fantastic solution, eliminating the need for manual data entry and enhancing the accuracy of orders. As we gain more experience with the intricacies of the integrations, we’ll share more insights and feedback. For now, it’s an excellent start.
March 11, 2025
We've been using Katana for a couple months, and it has made tracking inventory much easier. There is room for improvement, especially to the interface with Quickbooks, but overall we're satisfied with the product and continuing to become more proficient. Customer service has been great, particularly our onboarding coach, Brendan, who was a delight to work with. He's extremely knowledgeable about every facet of the product and explains things clearly. He was always responsive, patient, and ready with answers, often going beyond expectations. We cannot thank him enough.
Using app
2 months
Total reviews
1
Average rating
5.0
March 11, 2025
We've been using Katana Cloud Inventory Management for our product-based business, and it has been a game-changer! The platform itself is incredibly intuitive and easy to navigate, which made the transition seamless. What truly stood out was the Katana team—they were super helpful during the entire setup process, answering all of our questions and making sure everything was tailored to our needs. Having their support made all the difference. Katana is definitely an asset for any product-based business looking to streamline operations with an easy-to-use and supportive system. Highly recommend!
March 11, 2025
We are Cheeky Cocktails (makers of premium syrups and juices for the bar) and recently changed over our inventory management system to Katana. We couldn't be happier with the experience and the support we received from Steven White and his team. Onboarding was flawless and integration into Shopify was very positive. We look forward to growing with them and using their incredible platform.
Feb. 12, 2025
Katana has been fantastic since we began using it 4 months ago. My sales rep worked with me to get pricing that matched our budget and use needs for our very seasonal business. My onboarding rep was always accessible. It was very easy to set up meetings with him and he was very responsive via email and personalized step-by-step videos for managing support in between. The platform is intuitive and saves automatically so it is easy to move from one task to the next. Favorite features include the forecasting, material tracing, and material planning. We had used Cin7 previously and that seems prehistoric in comparison to Katana's functionality. Strongly recommend Katana for both the platform itself as well as the support provided to ensure success.
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