Kin Custom: Print On‑Demand
Kin Custom: On-Demand Print and Dropship, Made Easy
Rating
3.8
feedback
84
chart
#846
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
7%
-
Less than a year
55%
-
More than a year
31%
Reviews Summary
The reviews for the Kin Custom Shopify App are mixed, with both positive and negative aspects highlighted by users. Positive feedback includes praise for the quality of products, excellent customer service, branded packaging options, and a variety of shipping methods available. Users appreciate the expanding product selection and the ease of loading items onto the app. However, negative feedback revolves around issues with the user interface, clunky design process, lack of responsiveness from customer service, inconsistent sizing charts, limited product offerings, and the exclusive use of polyester materials. Some users also express frustration with the lack of important features like integrations with online marketplaces and an advanced editor for design customization. Overall, while the app has its strengths in product quality and customer service, there are areas that need improvement to enhance the user experience and meet the diverse needs of sellers.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 30, 2024
I've used KC as my sole vendor for years based on quality and shipping expertise. They are always quick to resolve any issues I've encountered and are willing to keep their systems updated to ensure a smooth integration between their app and the shopify system. I like their product selection and hope to see them expand their children's offerings.
March 17, 2024
Kin customs has some great products but their UI is clunky and they have some odd requirements after completing a design which further deteriorates the user experience. If Kin Customs completely revamped the user experience, they would be in my top 5 POD providers. I can't recommend this app, simply because of the user experience when there are platforms like Printify and Printful with vastly better user experiences. From a product perspective, I think Kin Customs is great. The app is preventing me using their platform though.
Feb. 22, 2024
We've used KC for almost a year. It took a little time in the beginning to learn the design process, but there is no doubt it is worth the time. The quality of the products and the colors that are reproduced are fantastic. It has raised the level of our brand working with KC. The bags, the hoodies, the cropped hoodies (really amazing), the footwear are all loved by our customers. We would also add that the customer service has always been responsive, and the ship times are very reliable. KC also keeps adding new products, which is a good sign that we can continue to grow with them. Easy 5-stars.
Hi Mark Lindsay Collection, Thank you for taking the time to leave us a review about our products and giving our customer service praise! We will be sure to share the shoutout and so glad you are enjoying the great benefits of Kin Custom. Keep on creating! Kin Custom
Feb. 13, 2024
Products are great quality and customer service is excellent. I love the branded packaging options and 3 shipping methods available to my customers.
Hi Blessedfootforward, Thank you for taking the time to leave us a review and giving our customer service praise! We will be sure to share the shoutout and so glad you are enjoying the great benefits of Kin Custom. Keep on creating! Kin Custom
Jan. 30, 2024
Great service and great app. I would highly recommend
Hi Flossiphy! We are loving your beautiful and vibrant floral designs! They look wonderful on your store. Thank you for leaving us a review, we sincerely appreciate your time! Kindly, Kin Custom
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