Kin Custom Fashion Dropshipper
White Label Marketplace & Print On Demand | Kin Custom
Rating
2.8
feedback
24
chart
#6,555
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
8%
-
Less than a month
8%
-
Less than a year
42%
-
More than a year
29%
Reviews Summary
The reviews for this Shopify app, Kin Custom, are mixed with both positive and negative feedback. Positive aspects include the high quality of products, excellent customer service, branded packaging options, and the variety of items available. Customers appreciate the responsiveness of the customer service team and the ability to customize products with their own branding. However, there are also negative aspects highlighted in the reviews. Users mention difficulties in changing colors, clunky user interface, slow shipping times, and issues with the app's functionality such as login problems and limitations in product selection. Some customers express frustration with the lack of response from customer service and challenges with order processing and fulfillment.
Highlights
Review RSS Feed
All reviews
Dec. 1, 2025
Doesn't integrate with automatic payments when an order is placed by a customer from the website. I must manually go to KIN and pay for each order before the order can be placed into production. This is a problem when many orders are coming in.
Sept. 9, 2025
This app is bad, can't change colors and if you can change merch colors its hard and nothing this simple should be this hard. Don't waste your time, do not download this app.
May 30, 2024
I've used KC as my sole vendor for years based on quality and shipping expertise. They are always quick to resolve any issues I've encountered and are willing to keep their systems updated to ensure a smooth integration between their app and the shopify system. I like their product selection and hope to see them expand their children's offerings.
Dear Push for Progress, Thank you for your review! We truly appreciate the time you took to share your thoughts and experiences! We are happy to hear that you've had great experiences with our client services team, our Shopify app, and that you are enjoying our product selection. If you have a moment, you can submit your suggestions regarding the children's offerings on our official feedback form here: https://www.kincustom.com/customer-feedback-request. Thank you once again for your feedback and for being a valued member of the Kin Custom community.
March 17, 2024
Kin customs has some great products but their UI is clunky and they have some odd requirements after completing a design which further deteriorates the user experience. If Kin Customs completely revamped the user experience, they would be in my top 5 POD providers. I can't recommend this app, simply because of the user experience when there are platforms like Printify and Printful with vastly better user experiences. From a product perspective, I think Kin Customs is great. The app is preventing me using their platform though.
Feb. 22, 2024
We've used KC for almost a year. It took a little time in the beginning to learn the design process, but there is no doubt it is worth the time. The quality of the products and the colors that are reproduced are fantastic. It has raised the level of our brand working with KC. The bags, the hoodies, the cropped hoodies (really amazing), the footwear are all loved by our customers. We would also add that the customer service has always been responsive, and the ship times are very reliable. KC also keeps adding new products, which is a good sign that we can continue to grow with them. Easy 5-stars.
Hi Mark Lindsay Collection, Thank you for taking the time to leave us a review about our products and giving our customer service praise! We will be sure to share the shoutout and so glad you are enjoying the great benefits of Kin Custom. Keep on creating! Kin Custom
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