Kindly: Send Payment Reminder
Kindly: Payment Reminder - Start recovering unpaid orders
Rating
4.9
feedback
28
chart
#3,961
All reviews
Rating Breakdown
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April 4, 2024
Great! We have used a few draft order apps before, but this has so far been the most robust and detailed and easy to use. Plus they have support on tap. Hopefully we can continue to work together!
March 26, 2024
Excellent solution for companies that use draft baskets to send suggested orders to customers. Great customer support from Herbert.
Jan. 25, 2024
Very helpful app. Was able to recover multiple sales with 5 minutes of work. Also, the support is fantastic. Raphael has gone above and beyond in helping me through the process.
Jan. 17, 2024
I just started using it but compared to other apps it is very flexible and parameterizable so I find it exceptional for its intended purpose
Jan. 17, 2024
Great app that has helped. Customer Service is fantastic and always willing to help.
Jan. 12, 2024
Awesome app to automatically send invoices from Shopify POS app when marking orders as unpaid.
Aug. 11, 2023
Herbert is a G for fixing my issues with him. Give that man a raise. I told him about my issue and he gave me a few things to try. When that didn't work he got with his team and they released a patch for the software which fixed my issue. Great customer support.
April 25, 2023
Very helpful app - I had a problem with the timing of the 1.reminder mail, and within 5 minutes after chatting with the support - it was adjusted to my needs! Thank you!!!
March 8, 2023
Parfait merci! Evite d'envoyer des emails manuellement, ca permet de gagner du temps et de récupérer de l'argent
Feb. 13, 2023
I highly recommend this app. I was looking for something that would automate the payment reminder process for customers, and this is great for that. Not only are the reminders in correspondence with original due dates, but you can also set how many days out from each you'd like the email to be sent. They also offered two additional days for the free plan which was awesome!
Feb. 9, 2023
NO LA USEN SI TIENEN PAGOS PARCIALES, CANCELA Y REMBOLSA A LOS CLIENTES, NOS HIZO PERDER 5,000 USD UNA PERDIDA GRANDE
Dear customer, We see you are frustrated about your situation and we do understand. We are cooperative and open to help you! We already tried to reach you via email. Despite your frustration, Kindly did everything properly according to the documentation. If you cancel an order, the amount of the order is refunded. (Please check on our knowledge base in the live chat or documentation on the website.) However, what we can offer you is to add an option to enable or disable refunding. Then you can cancel orders without refunding the money. Additionally, according to our statistics in the database, we have seen that you were able to recover large sums of money with the app in just a short period of time. This makes us happy for you and would be a total shame if this saved revenue would be missing in the future especially on long-term. I am sure we find a solution for this - Please get in touch!
Jan. 30, 2023
otimo atendimento, HERBERT atendimento perfeito, e muito atencioso, e muito rapido. conseguiu, me informar de todas as duvidas, e ainda conseguiu fala comigo em portugues, PERFECT
Sept. 7, 2022
Ich hatte einige Fragen zur Nutzung der App und mir wurde mit viel Geduld alles erklärt und super geholfen! Mega Support! Dankeschön
July 6, 2022
I've used this app only for a few days, but I can tell you it's paid for itself 30x already. This makes it easy to auto send past due reminders to encourage buyers to pay their invoice. The staff is great and fast at responding to questions, and helping set up the DNS settings. Like I said, this app is a no brainer if your business issues invoices.
May 7, 2022
This app has helped so much with managing payments for my small business. Support is very quick to respond as well.
Feb. 5, 2022
Great app, has everything you’d need to increase your paid orders. But the very best part is support. One of the best experiences I’ve had lately. Don’t hesitate to give it a try! You’ll love it.
Jan. 26, 2022
This app is super useful especially if you send out draft order invoices. We were able to set up 3 custom reminders to go out to increase the chances of a customer actually completing their draft order if they don't do it right away (which often happens) thanks for this app and its features!!
Dec. 28, 2021
Super App und super Kundendienst! Vielen Dank Raphael und Herbert für ihre Hilfe. Great support service
Nov. 30, 2021
Super App und super Kundendienst! Raphael hat sich abends Zeit genommen und alles perfekt eingerichtet :)
July 5, 2021
Great support service. We needed help with the domain config, and the Kindly team helped us right away!