All reviews

Rating Breakdown

  • 5
    96% (27 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 4, 2024

Great! We have used a few draft order apps before, but this has so far been the most robust and detailed and easy to use. Plus they have support on tap. Hopefully we can continue to work together!

Using app

--

Total reviews

13

Average rating

4.6

5 / 5 Share

March 26, 2024

Excellent solution for companies that use draft baskets to send suggested orders to customers. Great customer support from Herbert.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Very helpful app. Was able to recover multiple sales with 5 minutes of work. Also, the support is fantastic. Raphael has gone above and beyond in helping me through the process.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

I just started using it but compared to other apps it is very flexible and parameterizable so I find it exceptional for its intended purpose

Using app

About 2 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Great app that has helped. Customer Service is fantastic and always willing to help.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

Awesome app to automatically send invoices from Shopify POS app when marking orders as unpaid.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

Herbert is a G for fixing my issues with him. Give that man a raise. I told him about my issue and he gave me a few things to try. When that didn't work he got with his team and they released a patch for the software which fixed my issue. Great customer support.

Using app

2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 25, 2023

Very helpful app - I had a problem with the timing of the 1.reminder mail, and within 5 minutes after chatting with the support - it was adjusted to my needs! Thank you!!!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 8, 2023

Parfait merci! Evite d'envoyer des emails manuellement, ca permet de gagner du temps et de récupérer de l'argent

Using app

41 minutes

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 13, 2023

I highly recommend this app. I was looking for something that would automate the payment reminder process for customers, and this is great for that. Not only are the reminders in correspondence with original due dates, but you can also set how many days out from each you'd like the email to be sent. They also offered two additional days for the free plan which was awesome!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

otimo atendimento, HERBERT atendimento perfeito, e muito atencioso, e muito rapido. conseguiu, me informar de todas as duvidas, e ainda conseguiu fala comigo em portugues, PERFECT

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2022

Ich hatte einige Fragen zur Nutzung der App und mir wurde mit viel Geduld alles erklärt und super geholfen! Mega Support! Dankeschön

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2022

I've used this app only for a few days, but I can tell you it's paid for itself 30x already. This makes it easy to auto send past due reminders to encourage buyers to pay their invoice. The staff is great and fast at responding to questions, and helping set up the DNS settings. Like I said, this app is a no brainer if your business issues invoices.

Using app

2 months

Total reviews

7

Average rating

3.9

5 / 5 Share

May 7, 2022

This app has helped so much with managing payments for my small business. Support is very quick to respond as well.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2022

Great app, has everything you’d need to increase your paid orders. But the very best part is support. One of the best experiences I’ve had lately. Don’t hesitate to give it a try! You’ll love it.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

This app is super useful especially if you send out draft order invoices. We were able to set up 3 custom reminders to go out to increase the chances of a customer actually completing their draft order if they don't do it right away (which often happens) thanks for this app and its features!!

Using app

7 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

Super App und super Kundendienst! Vielen Dank Raphael und Herbert für ihre Hilfe. Great support service

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

Super App und super Kundendienst! Raphael hat sich abends Zeit genommen und alles perfekt eingerichtet :)

Store

ruby

Using app

About 2 months

Total reviews

9

Average rating

4.9

5 / 5 Share

July 5, 2021

Great support service. We needed help with the domain config, and the Kindly team helped us right away!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2021

Although the app functionality was a little confusing to me, customer service was excellent. Herbert responded promptly to my questions and even created a custom template for my reminder emails.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your very kind review! It was an honour to help you with your request. Our support team is always here to help you! We wish you good luck with your business and enjoy Kindly. Best wishes, Herbert from Kindly