King Product Options & Variant
Add variant option to personalizing and customizing products
Rating
4.8
feedback
797
chart
#440
All reviews
Rating Breakdown
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July 20, 2024
Warning!! This app is just a efficient hook to get you to install the APP and then you can do nothing with it, because you have to buy another app to be functional.
Jan. 26, 2024
No Way to contact the app developer when the app does not work. I've tried to find a way to reach out with no luck. Please contact me as i am having issues with the integration of your application.
Good morning The app background provides an email address to contact us, and we have sent an email to your email address ([email protected]) You can also contact us through this email ([email protected]) Best wishes King app
Dec. 3, 2023
i used the Upload Document button. Its not working when people want to buy 2+ products because they only can upload 1 document.
Sept. 18, 2023
Use this on 2 stores, always have some problems with it. Randomly an option stop working, and my customers are unable to purchase. Only the last week spent £500 on advertising, and my customers were unable to purchase, because an option did not work. Took us 1 week to realise why we don't have a single sale. You guys need to take business more siriously, because it happened to 2 of my stores already. We Business owners can not afford to loose a single penny because of an app. Choose a more expensive but better app guys.
Hi Sorry for causing trouble to you. We tested your store and found no problems as you mentioned. Can you send me some screenshots of the wrong order? Can you send me your test video? I think this will help us check and resolve this issue I have sent our test video to your email "[email protected]", please check it You can contact us at "[email protected]" Best wishes King app
July 20, 2023
not working in 2023, i can't see the option in the cart. It's a shame bc the design and the interface of the app is really cool and easy to understand
Hi, I checked your store, you don't have app enabled in theme. You need to enable the app in the theme for the app to work in your store I have sent you an email, if you have any questions, you can use the email below to contact me [email protected] Best wishes King app
June 16, 2023
Useless app, not working. Keeps saying it is disabled in embeds, however it is enabled. Garbage. Useless app, not working. Keeps saying it is disabled in embeds, however it is enabled. Garbage.
Hi, You need to click the "save" button in the upper right corner of the theme to save the settings Best wishes King app
June 13, 2023
Terrible! I wanted the additional price for customisation option which was in the app image and description but after I downloaded the App and try to use this feature, they say sorry and that I have to download another App which I then have to pay for..... dark tactics!
Dec. 4, 2022
No Price options?!?! It's just about the most basic and important part of setting up product options.
Nov. 29, 2022
Total waste of time. When you add a price increase to the variant it asks you to install another app so this app is just a trojan horse to make you install another paid app. rejected.
Oct. 4, 2022
Misleading product demo. You can't add prices to options unless you buy a paid app. This is a scam, if you choose to install it they will request extra permission to access your customer data.
Sept. 6, 2022
Looks like this app has been acquired or the developer has migrated to a new, expensive, paid app. Development seems to have stopped and lots of nag screens now in the app to migrate to 'new app' that is expensive and seems to contain the same functionality.
Hi, We are very sorry for the inconvenience caused to you! Our team has opened up 80% of the functionality of our paid version of the app as a free app, aiming to provide rich product options for those who want to operate their store with minimal cost (this 80% feature is even better than those of other paid apps. Provides more and richer functions). Our team is constantly updating our two apps, and it is worthwhile and rewarding if you choose us and use this free app. In the introduction of free apps in shopify, we explained the functions of free apps in detail, and we did not mention any functions of paid apps, so there is no false propaganda. Our team's paid app is very powerful. It is second to none among all product option apps. You can try our paid version of the app, which will definitely give you a good value for money: https://apps.shopify.com /ymq-options Best wishes! King app
Aug. 13, 2022
Need to be able to input multiple variants at one time. Before all of the updates I was able to do this easily but not anymore.
Hi, Our app has not been updated recently, you can tell us in detail the problems you encounter. You can contact our mail: [email protected] Also, there are many apps with the same name as ours in the app store, so we're guessing that you may not have used our app before but another app. best wishes! King app
Aug. 6, 2022
Complicated app. After installing app it doesn't show variants on home page. this isn't a good app for someone that's not familiar with adding variants
First of all, I am very sorry for the inconvenience caused to you. You uninstalled the app after only 20 minutes of installation and left this review, we think you may not know our app well. When encountering a problem, we prefer to contact us by email, rather than leaving a comment like this to get our attention. This is frustrating for everyone on our team. Support from our team is very prompt. We did not see the product on this merchant's homepage, so the authenticity of this review is open to question
June 29, 2022
Very complicated to use, and there is no installation guide. I am very disappointed. Also, there is no customer support exist.
This is a malicious review from a competitor. Our app homepage has FAQs and how-to videos, and our customer support is also very fast and helpful.
June 22, 2022
Bait and switch. Need to have a price changed variant? Well, then you can pay for it! The option is there in the free app, but if you want to use it you can't without upgrading. Misleading and deceptive.
Hi, I'm very sorry for the inconvenience. Our team offers two product option apps. One is free (can meet the needs of 90% of the stores), and the other is paid (provides more and richer functions). The value of free apps: Provide free high-quality apps to the majority of shopify stores, especially those just starting out, to save them unnecessary expenses and ensure that they can operate their stores at the lowest cost. The value of paid apps: apps that offer near-perfect product options for stores with higher demand. This part of the income is the most basic fund to ensure the normal operation of our team. This is also very important, and I hope that friends here can understand us. For the fraud you mentioned, there is no such thing. If there is fraud, then our team's app will not be able to continue to be sold in the shopify app store. We are truly disappointed by the review you gave us! ! ! Best wishes! King app
June 10, 2022
This app didn’t work for me. Definitely not mobile friendly. I’m not sure how this was rated so well.
Hi, We noticed that you didn't add any data, did you forget to click "save"? Best wishes! King app
Sept. 21, 2022
I dont know why people like this app its the worse, my variant keep disappearing from time to time and it is not compatible for e com.
Jan. 27, 2022
Not the best app, once you install this app you will lost your "buy it now" button. What is the point of it then... I think the app needs some more work, my theme now is mess up....
The app has been optimized for this problem and is now compatible with 90% of the themes. The remaining incompatible themes we can solve this problem by manual compatibility