Kite Discount, Free Gift, BOGO
Discounts, Free Gift with Purchase, Buy X Get Y, Progress...
Rating
4.9
feedback
650
chart
#157
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
20%
-
Less than a month
31%
-
Less than a year
38%
-
More than a year
7%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by the team. Users appreciate the app's features such as free gift offers, discounts, and customizable widgets that help increase cart value and improve conversions. The support team, including individuals like Janet, Tanu, and Shri, is highlighted for being responsive, helpful, and efficient in resolving issues and providing guidance. Users also commend the app for its ease of use, flexibility in setting up promotions, and continuous updates with new features to stay current with market trends. However, there are a few mentions of occasional bugs and issues with the app's functionality, particularly related to free gifts being charged incorrectly and occasional disruptions during high volume sales periods.
Highlights
Review RSS Feed
All reviews
Feb. 9, 2026
Janet was very clear and helpful in answering my questions during our call. Thank you for the great support!
Feb. 6, 2026
I recently implemented the BOGO offer across all four of our Shopify stores, and I cannot speak highly enough about the support I received from Janet. From the start, Janet was incredibly helpful in fixing CSS issues for the widget that appeared differently across each of our stores. Setting up promotional offers across multiple stores can be challenging due to varying themes and custom code, but Janet handled everything with remarkable expertise and patience. While Janet's support made the setup process smooth, I do have some suggestions for the product managers to enhance the app's functionality. The widget customisation options could benefit from more personalisation features, particularly in terms of: Product Page Display Options - More granular control over widget placement, styling, and conditional display rules on individual product pages Side Cart Integration - Enhanced customisation options for how the BOGO offers appear in the side cart drawer, including positioning, design elements, and messaging flexibility.
Feb. 5, 2026
Janet was very helpful and accomodating with my concerns. She made it easy for me to use the application with interaction to human not bot! She answers all my concern promptly.
Using app
About 21 hours
Total reviews
1
Average rating
5.0
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