Kite Discount, Free Gift, BOGO
Kite: Shopify App for Automatic Discounts & Free Gifts
Rating
4.9
feedback
580
chart
#213
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
20%
-
Less than a month
32%
-
Less than a year
37%
-
More than a year
7%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, highlighting the fast and efficient customer support provided by the team. Users appreciate the quick resolution of issues, especially during urgent situations like Black Friday. The app is praised for its functionality in setting up promotions and discounts, making it easy to use and flexible for different needs. However, some users mentioned limitations in customization for specific requirements, such as excluding products and collections from discounts. Despite this, the majority of reviewers find the app effective and valuable for their businesses, with excellent support being a standout feature.
Highlights
Review RSS Feed
All reviews
Dec. 22, 2025
Excellent Support from Shri Shri was incredibly helpful in assisting us with Kite Discount App support. He resolved an issue with the placement of both the free gift widget and the progress goal widget, and was extremely thorough in ensuring everything functioned correctly across all themes and product detail pages. Our site has complex custom coding and over 23 SKUs, and Shri took the time to test and validate each scenario to make sure the widgets displayed and behaved properly everywhere. His attention to detail, patience, and clear communication made the entire process smooth and stress-free. Truly appreciate his dedication and expertise — outstanding support!
Dec. 18, 2025
With the Google meet face to face communication, my question was resolved quickly without the hassle of needing to text!
Dec. 18, 2025
Please clone Janet. She was extremely helpful. Especially for us folks who are not too computer savvy.
Dec. 18, 2025
This app makes offering freebies, special offers, and discounts a breeze. It has been a great way for our store to easily create promotions for various reasons. The support team - especially Janet & Divya - is also always available to connect and help us with any questions we have when setting up campaigns.
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