Kite Discount, Free Gift, BOGO

The reviews are overwhelmingly positive, with merchants repeatedly praising the app’s flexibility, ease of use, and especially its customer support. Many users say the app makes it simple to create complex discount setups such as BOGO offers, tiered discounts, free gifts, bundle promotions, and stacked discount codes that Shopify’s native tools cannot handle. Several reviewers also mention that the app helps increase sales or order value, and that setup is straightforward or at least manageable with guidance from the support team. Support is the standout strength across the reviews: customers consistently describe the team as fast, responsive, knowledgeable, patient, and willing to go above and beyond, including helping on weekends, making custom changes, and solving issues quickly. The main negative feedback is limited, but a few reviews mention that setup can be a bit complex for advanced discount structures and that some issues are not always resolved immediately. One reviewer noted a calculation issue that was not fully fixed, though they still appreciated the team’s responsiveness and effort. Overall, the sentiment is strongly favorable, with the app seen as powerful and versatile, and the support team viewed as a major reason merchants are satisfied and willing to recommend it.