All reviews

Rating Breakdown

  • 5
    96% (557 ratings)
  • 4
    3% (20 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 90% (522)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 26, 2025

Great timely support and the app has worked well for us through 2 x sale periods now.We use the free gift with purchase promotion. Highly recommend this app, it looks great on our website.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 24, 2025

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Excellent Support from Shri Shri was incredibly helpful in assisting us with Kite Discount App support. He resolved an issue with the placement of both the free gift widget and the progress goal widget, and was extremely thorough in ensuring everything functioned correctly across all themes and product detail pages. Our site has complex custom coding and over 23 SKUs, and Shri took the time to test and validate each scenario to make sure the widgets displayed and behaved properly everywhere. His attention to detail, patience, and clear communication made the entire process smooth and stress-free. Truly appreciate his dedication and expertise — outstanding support!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Great app and great customer support.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

With the Google meet face to face communication, my question was resolved quickly without the hassle of needing to text!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Please clone Janet. She was extremely helpful. Especially for us folks who are not too computer savvy.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

This app makes offering freebies, special offers, and discounts a breeze. It has been a great way for our store to easily create promotions for various reasons. The support team - especially Janet & Divya - is also always available to connect and help us with any questions we have when setting up campaigns.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

This app was exactly what we were looking for! I had some questions for their support team, and they were able to jump on a call within just a few minutes to help. I'd recommend this app to anyone looking for custom discount setups!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Great support, app is very helpful and the team specially Janet!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

It's getting better and better

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Great experience. Support can solve all issues. Warmly recommended.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Great app! All possible options are available to set up different discounts or promotions. Everything is quite straightforward and the customer support (helped by Divya) is super fast, friendly and helpful.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

The app is good and support team resolves / responses to the queries very fast.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2025

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2025

Outstanding service and hands-on guidance. Near-immediate one-on-one support.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 14, 2025

Too buggy, stopped working twice in high volume sales periods.

Using app

17 days

Total reviews

10

Average rating

4.3

5 / 5 Share

Dec. 11, 2025

Helpful fast service to work through a discount loophole issue. Janet was communicative and quick as we tested through various fixes.

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Good, fast and friendly (customization) support for the app!

Using app

About 2 hours

Total reviews

1

Average rating

5.0