All reviews

Rating Breakdown

  • 5
    95% (657 ratings)
  • 4
    4% (27 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 88% (608)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 12, 2026

JANET was amazing, she helped me prepare the discount and went extra mile. We appreciate the support

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

March 12, 2026

Great app, quick support, no complaints

Using app

--

Total reviews

2

Average rating

5.0

4 / 5 Share

March 12, 2026

Works well and easy to use. The one thing for now that I'd appreciate added is for the "free gift" option: When there's a total threshold for the gift to be added and the customer removes items, the item should be automatically removed from the cart. As it is now, the items remains in the cart and goes up to full price.

Using app

14 days

Total reviews

2

Average rating

4.5

5 / 5 Share

March 11, 2026

Janet from Skai Lama was so efficient, helpful and polite. A pleasure to take assistance from - 5* support.

Store

SKIIIN

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 11, 2026

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2026

Super easy to use and set up. Support team instantly responsive as well!

Store

PALME

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2026

Great app with useful features and responsive support. Helped improve our cart experience.

Store

Cescie

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2026

I had a great experience with Kite. Their team is very responsive and replies quickly whenever we reach out. They helped us resolve our issue smoothly and guided us through the process step by step. Really appreciate their prompt support and professionalism.

Store

JiViSa

Using app

About 1 month

Total reviews

5

Average rating

4.8

5 / 5 Share

March 10, 2026

Very helpful staff - I needed help repositioning my widget and someone helped me within minutes and got it dialed in for us.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2026

Great back end support!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2026

Janet was great to work with even if we didn't get the issue resolved.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2026

Jannet's service is excellent, with a warm attitude and high efficiency in handling issues. I will consider purchasing the paid version because of this. However, it would be better to inform the store owner about which settings have been adjusted when assisting with the adjustments, so that they can know which parts of the store have been modified.

Store

Annoell

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2026

Tanu is incredible!!! Customer service of 10 and KITE app it's genius

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

Great app and very easy to use. Kite Discount makes it simple to set up flexible discount campaigns in Shopify, even for more complex promotions. Setup was quick and the app works reliably. Support is also fast and helpful. Highly recommended.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2026

This is a fantastic app. It saved me alot of time setting up a promotion. It's very powerful and has many options to create wonderful promotions and discounts. And the support was quick and very helpful. I would recommend this plugin to anyone who wants to setup promotions that are more than the standard offered by Shopify.

Using app

4 months

Total reviews

3

Average rating

5.0

3 / 5 Share

March 4, 2026

Lots of limitations, and it doesn't work with side-cart / slider, without refreshing the whole page. Besides that it's alright.

Using app

10 months

Total reviews

8

Average rating

3.3

5 / 5 Share

March 4, 2026

Muy buena la aplicación y si tienes algún problema en el chat de soporte te ayudan a solucionarlo y te acompañan hasta que se resuelva. Lo recomiendo.

Store

Froens

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2026

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2026

Janet was super helpful! Explored a lot of discount apps, and this was seems to check most of our boxes. Super responsive support team which is helpful

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

Best app for complex discounts and promotions, we use this app all the time! The chat is always open with quick responses and solutions. Janet helps us through the chat and she has been awesome!

Using app

Over 1 year

Total reviews

2

Average rating

5.0