All reviews

Rating Breakdown

  • 5
    95% (731 ratings)
  • 4
    4% (32 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 86% (666)
Review RSS Feed Review RSS Feed

4 / 5 Share

Aug. 20, 2025

It was easy to set up and get the free discount running. However, there were location-based needs that they weren't able to handle (pickup orders still adding the gift even if it's not in stock at that location and the inability to limit the free gift to shipping orders only). But, their support was fast and helpful to determine the problem and limitation.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 19, 2025

We’ve been using Kite: Discount & Free Gift for our store, and it has been a game-changer. Setting up offers like “Buy 2, Get 1 Free” or tiered discounts is super easy, and everything integrates seamlessly with our checkout. The app is very intuitive, and it has definitely helped increase our average order value. What impressed us the most is the customer support team – they are quick, friendly, and always ready to help whenever we had a query. It’s rare to find such reliable support. Highly recommend this app to any Shopify store owner who wants to run promotions smoothly and boost sales. One of the best apps we’ve added to our store!

Using app

1 day

Total reviews

1

Average rating

4.0

4 / 5 Share

July 11, 2025

Great customer service. Very helpful.

Using app

4 months

Total reviews

4

Average rating

4.8

4 / 5 Share

June 27, 2025

Very quick response from Janet, which is great with troubleshooting!

Using app

7 days

Total reviews

6

Average rating

4.8

4 / 5 Share

April 11, 2025

Great app! And the support team helps so much when i got problem.

Store

BODYLUV

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 11, 2024

Great product and excellent support.

Using app

3 months

Total reviews

4

Average rating

4.8

4 / 5 Share

June 21, 2024

good handling and management by staff

Store

Erum DW

Using app

21 days

Total reviews

2

Average rating

4.5

4 / 5 Share

May 6, 2024

good customer service.

Using app

About 1 month

Total reviews

2

Average rating

4.5

4 / 5 Share

April 29, 2024

The app is easy to use and is very customer friendly! The customer service is fast and helps with any problem directly. Our only wish is that we can use a promotion twice at the same time, with different customer tags, but this is something they are working on. I can only recommend this app!

Using app

About 2 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

April 17, 2024

seems like a useful free app and seems like they will develop more. Worths trying. Help was quick too

Using app

1 day

Total reviews

8

Average rating

4.8

4 / 5 Share

April 12, 2024

Using app

About 3 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 24, 2023

Using app

28 days

Total reviews

1

Average rating

4.0