All reviews

Rating Breakdown

  • 5
    95% (731 ratings)
  • 4
    4% (32 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 86% (666)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 21, 2025

Using app

3 months

Total reviews

5

Average rating

4.8

1 / 5 Share

Aug. 21, 2025

Using app

12 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 21, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

This app is easy to use and the customer service was very quick and helpful!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

This app is great to use, and the support is always there to assist if you have any questions.

Using app

3 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Aug. 20, 2025

It was easy to set up and get the free discount running. However, there were location-based needs that they weren't able to handle (pickup orders still adding the gift even if it's not in stock at that location and the inability to limit the free gift to shipping orders only). But, their support was fast and helpful to determine the problem and limitation.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 19, 2025

We’ve been using Kite: Discount & Free Gift for our store, and it has been a game-changer. Setting up offers like “Buy 2, Get 1 Free” or tiered discounts is super easy, and everything integrates seamlessly with our checkout. The app is very intuitive, and it has definitely helped increase our average order value. What impressed us the most is the customer support team – they are quick, friendly, and always ready to help whenever we had a query. It’s rare to find such reliable support. Highly recommend this app to any Shopify store owner who wants to run promotions smoothly and boost sales. One of the best apps we’ve added to our store!

Using app

1 day

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 19, 2025

Support is super helpful and process is smooth !

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

This app is amazing! The support team is very responsive and always solves my questions quickly.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

Helpful staff - great service!

Store

IdHAIR

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

really useful for our promotions and has so many options and the support team is super helpful! highly recommend

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2025

So far so good! Great customer support also!

Using app

About 2 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 7, 2025

This app has helped to speed up the setup of flexible offers. Customer Support is also great. Very responsive and knowledgeable.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 7, 2025

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

After several issues with this app integrating with my store in shopify, the customer service team at Kite worked wonderfully at solving the issues. They set up a time to meet with me to walk through the issues until we figured it out. I'm still testing the app with my site, but I'm hopeful it continues to work the way it has been designed.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

Very good support and got all the information I need to start using the app.

Using app

About 18 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

Einfacher und schnelle support - Danke!

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

easy to use, good customer service

Using app

30 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

July 31, 2025

We've been using this app for years, and it remains the best—and only—app that meets our tiered gifting needs. It's user-friendly, and the support team is always quick to respond.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

July 30, 2025

Using app

About 3 hours

Total reviews

12

Average rating

5.0