All reviews

Rating Breakdown

  • 5
    96% (549 ratings)
  • 4
    3% (20 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 90% (515)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 13, 2024

Fantastic app and world-class support. I had a little trouble with getting the app to work and then implementing custom CSS to match the site. I then reached out to the support team who helped me from start to finish. Best response time I've had from an app support team and great results! Thank you

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

We've only used this app for the Free Gift widget and it works very well for that. The developers do need to figure out a way to remove the cart quantity selector for free gift products so the customer cannot add additional free gifts to their cart. I ended up hard-coding around this directly in my theme cart page. I have reached out to the developers for support a few times and they were helpful and responded quickly.

Using app

25 days

Total reviews

9

Average rating

3.7

5 / 5 Share

Feb. 9, 2024

App works well and I can't fault these guys. I tried at least 10 different discount apps and this was the only one with good customer support. They really were happy to help. They had to do some minor customisations in formatting so that their app fit my store. All done in less than 10 hours. BIG THANKS

Using app

3 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Feb. 9, 2024

Super App, hilfreicher Support!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

App seems to do exactly what I want it to, plus I received a super fast response and patient support. Highly recommend these guys!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

¡Excelente atención al cliente de Chaitanya!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Very promising app. They are working very hard on it and releasing new features very soon. Great value for money and great support.

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

they are awesome, customer service hopped on quick google call to help me set it up and explain me everything

Store

Bibeyti

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Great! easy to use and if there is any problems very easy to live chat with.

Using app

About 2 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 24, 2024

App works as expected and customer service is great! Responsive and helped me make the app compatible to my store.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

I had a fantastic experience with the Kite: Discounts & Free Gifts Shopify app. This app truly exceeded my expectations by seamlessly integrating discounts and free gifts into my online store. The user-friendly interface made it easy to set up and customize promotions, enhancing my overall sales strategy. What truly stood out was the exceptional support provided by the Kite team. Their prompt and helpful responses to my inquiries demonstrated a genuine commitment to customer satisfaction. The combination of a powerful app and wonderful support makes Kite an invaluable tool for any e-commerce business looking to boost sales and provide an enhanced shopping experience. Highly recommended!

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

For now all excellent, fast support team.

Store

Hermosa

Using app

About 14 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

Great app and fantastic support, very helpful and extremely responsive.

Store

KLORIS

Using app

About 1 hour

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

Shopify-friendly discount app with excellent service and support! Janet responded immediately and resolved everything

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 20, 2024

I love this app and they resolve my issue in just few minutes. i recommend everyone to use this app for offers like gift cards and all.

Using app

36 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

Really awesome support that helped us fixed a bug. Would recommend!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Tuve un pequeño inconveniente para activar la app, pero el soporte técnico me ayudo muy rápido con mi problema y en unos minutos ya funcionaba todo perfecto, la app cumple con todo lo que promete y funciona muy bien, felicidades y gracias!!!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Using app

24 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Exactly the APP we needed, this app lets our customers choose amongst several products as a free gift which other APPS did not have this feature. Installed APP and within 30 minutes, all was already set-up. Needed some fine-tuning and can't believe how quick and efficient the support was. It works beautifully with Shopify and very easy to configure! Very good APP and the support is fantastic!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2024

Easy to use and install. Support are extremely quick and helpful. Thank you

Using app

26 days

Total reviews

4

Average rating

5.0