All reviews

Rating Breakdown

  • 5
    95% (657 ratings)
  • 4
    4% (27 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 88% (608)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 23, 2024

Superb App. Really user friendly. Great Customer support. Highly recommended. A must Have.

Using app

About 8 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2024

Really great support team! More than happy with the service and we are just ready to publish our first gift offer.

Using app

8 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 16, 2024

Amazing and support team is very helpful

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 17, 2025

We've been using the Kite: Free Gift app across multiple Shopify stores and it's been a game-changer for running smooth and successful promotions. What really stands out, though, is the incredible service—especially from Janet! She's been consistently responsive, attending to our requests almost immediately and ensuring any issues or customisations are resolved quickly and efficiently. Her support makes using this app a breeze. Highly recommend both the app and the team behind it!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2024

Had an issue with the free gift option (it was a greedy customer issue rather than an app issue :-) ) and it was resolved quickly and easily by the help desk. Thanks, this is a very good app!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 10, 2024

Great customer support

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 10, 2024

The app is working well and is very user-friendly. Thumbs up to the support team for their helpful responses to any questions and concerns I had related to the app.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2024

Works as described and support was helpful!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2024

Great app that solved my buy x get y issue. Customer support was also on point.

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Amazing pluggin but an even amazing team. Helped a lot in onboard in in fixing issues and they were really fast and helped us last moment

Store

Dyut

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

The app offers many possibilities, and the customer service is simply brilliant – hats off! Always friendly, helpful, and super-fast. GREAT job!

Store

Elektor

Using app

Over 1 year

Total reviews

11

Average rating

4.6

5 / 5 Share

July 3, 2024

We are using the app for discounts. It is working great and the support team is also very active to give quick response

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2024

i love all of skai lama's apps. this is the 4th one that i use. can't beat their support team. also they have thought of EVERYTHING in each of their apps. every customization i request, is already available i just need their help finding it sometimes :) and anything i have wanted that i can't fix myself, they fix it for me. they are really next level developers and their apps are top tier.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 28, 2024

App support is excellent! We are looking forward to trialling the features on our store.

Store

TBCo

Using app

About 22 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

June 27, 2024

good team support

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 26, 2024

So impressed with this simple-to-use app, and the amazing support team – they have always gone the extra mile to troubleshoot problems, keep me in the loop on updates, and work out problems (which, frankly, are very rare – it's a great core product). Huge thanks to Diksha and Sid, who have been nothing short of amazing!

Using app

26 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 21, 2025

An excellent software that can handle various combinations of discount settings. When I encountered difficulties, the developers were very patient and stayed in touch with me until my problem was resolved. I am grateful for this software and the developers, and I highly recommend it to everyone.

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

June 4, 2024

They have an amazing support team and always willing to help and going beyond. Thank you and keep up the good work!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2024

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2024

Using app

About 2 hours

Total reviews

3

Average rating

5.0