All reviews

Rating Breakdown

  • 5
    95% (657 ratings)
  • 4
    4% (27 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 88% (608)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 11, 2026

Its great! Customer support is very helpful.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Amazing service!

Store

Karvo

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Janet was very clear and helpful in answering my questions during our call. Thank you for the great support!

Store

ZANVAK

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

I recently implemented the BOGO offer across all four of our Shopify stores, and I cannot speak highly enough about the support I received from Janet. From the start, Janet was incredibly helpful in fixing CSS issues for the widget that appeared differently across each of our stores. Setting up promotional offers across multiple stores can be challenging due to varying themes and custom code, but Janet handled everything with remarkable expertise and patience. While Janet's support made the setup process smooth, I do have some suggestions for the product managers to enhance the app's functionality. The widget customisation options could benefit from more personalisation features, particularly in terms of: Product Page Display Options - More granular control over widget placement, styling, and conditional display rules on individual product pages Side Cart Integration - Enhanced customisation options for how the BOGO offers appear in the side cart drawer, including positioning, design elements, and messaging flexibility.

Using app

9 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 5, 2026

Janet was very helpful and accomodating with my concerns. She made it easy for me to use the application with interaction to human not bot! She answers all my concern promptly.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

The app seems good, Janet in support helped me set it up - she was highly competent and clear in her communication - refreshing and greatly appreciated.

Store

ENRICHD

Using app

About 13 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Thanks team. Helpful as always.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Still in the early stages of use on our website, but we can say the following: 1. The app has nice features. 2. We had some issues with the cart updating correctly. We contacted support, and even though it took a few days, they fixed it on their side. 3. Support has been very good and fast. The last issues we noticed were: 1. There is a limit to the number of discounts that can be created. There are workarounds, and this limitation could be related to performance. It is also mentioned that you can contact support regarding this maybe they can lift the "restriction". 2. Updating the cart (removing items in particular) feels just a bit slower than ideal. Take note that we are talking about a very small delay in user experience, but it is something we noticed and could be very much related to our theme and the way we customized it. You also notice it only if you keep messing with it, which we were since we were testing it a lot. Long story short, we really recommend the app. The features and support are very good, and the price is also very good compared to alternatives.

Store

Gazonul

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Awesome app. The CS team was very helpful to code the widget to our brand specs to ensure it looks perfect in cart.

Using app

About 6 hours

Total reviews

13

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Excelente - PERFECT

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Just installed it, but already excellent response time and help from Janet. All looks promising! Thank you!

Using app

About 2 hours

Total reviews

4

Average rating

4.5

5 / 5 Share

Feb. 2, 2026

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Fantastic customer service from Janet

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

Store

Willoma

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Janet has been absolutely amazing to work with. She supported us with customized adjustments tailored perfectly to our needs and went above and beyond at every step. The app itself is already excellent, but Janet’s support made the overall experience truly outstanding.

Store

Omnana

Using app

2 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 28, 2026

not just it looks great, it works great but the best part is the team they jump on the call/email immediately and not only just provide great guidance but also are able to provide customization quickly

Using app

15 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Jan. 28, 2026

Very happy with support, love the idea of a free gift and excited to see how my customers will like this...

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Great customer service and for the number of features it is a reasonable price. Also, you can adjust the Free Shipping progress bar according to specific products in your cart, and not just any products in total for free shipping, which is great!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Store

Skinius

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

This is a genuine, unsolicited review. I was not offered any incentive, discount, or compensation to write it, and these are my honest impressions. Kite Discount, Free Gift, BOGO has been excellent for our Shopify store. The biggest win is how reliably it can require customers to choose a free gift, which is exactly what we needed. The app also supports a wide range of logic and conditions, so we were able to match our requirements without workarounds. If you prefer an automatic add to cart flow, it can do that too. I compared around seven apps that claim similar features, and this one is the best. The value is especially strong at the top tier price of $49.99 per month, when many competitors charge closer to $99 for comparable functionality. Performance has also been great. The app loads fast, and I appreciate that it can be organized to load on the homepage in a way that helps maintain overall Shopify page speed. Documentation is another highlight. The setup guide is clear, and the video tutorials are thorough. And if you still get stuck, their live support is responsive and consistently helpful. Highly recommended if you need discounts plus free gift and BOGO logic that is flexible, reliable, and fast.

Using app

7 days

Total reviews

4

Average rating

5.0