All reviews

Rating Breakdown

  • 5
    95% (657 ratings)
  • 4
    4% (27 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 88% (608)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 16, 2024

Store

Volted

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Much better than our previous app and was supported throughout to make it native to our shop. A couple of errors were ironed out straight away and we're up and running. Highly recommend Sid and his team.

Using app

1 day

Total reviews

9

Average rating

4.3

5 / 5 Share

Feb. 15, 2024

I had a complex problem, which they solved in less than 8 hours! Great support and amazing app :-)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

We truly appreciate these guys. We started with EasyBundles and it worked so well, we installed Kite in order to continue with volume discounts. We had tried several other apps with horrible outcomes. The others would not allow us to use coupon codes or other discounts when an item with quantity discounts was in the cart. Nor were other apps able to calculate free shipping levels without issue. This app and these developers are the best that we have found. Everything works very well and they are always very courteous and quick with their replies. And they treat me very well considering I know zero about coding. Can't recommend this enough...

Using app

3 months

Total reviews

8

Average rating

2.5

5 / 5 Share

Feb. 13, 2024

Great app. Great support. Can Customize it with a few click to do almost any offer

Using app

7 days

Total reviews

23

Average rating

4.7

5 / 5 Share

Feb. 13, 2024

Fantastic app and world-class support. I had a little trouble with getting the app to work and then implementing custom CSS to match the site. I then reached out to the support team who helped me from start to finish. Best response time I've had from an app support team and great results! Thank you

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

We've only used this app for the Free Gift widget and it works very well for that. The developers do need to figure out a way to remove the cart quantity selector for free gift products so the customer cannot add additional free gifts to their cart. I ended up hard-coding around this directly in my theme cart page. I have reached out to the developers for support a few times and they were helpful and responded quickly.

Using app

25 days

Total reviews

10

Average rating

3.4

5 / 5 Share

Feb. 9, 2024

App works well and I can't fault these guys. I tried at least 10 different discount apps and this was the only one with good customer support. They really were happy to help. They had to do some minor customisations in formatting so that their app fit my store. All done in less than 10 hours. BIG THANKS

Using app

3 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Feb. 9, 2024

Super App, hilfreicher Support!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

App seems to do exactly what I want it to, plus I received a super fast response and patient support. Highly recommend these guys!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

¡Excelente atención al cliente de Chaitanya!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

they are awesome, customer service hopped on quick google call to help me set it up and explain me everything

Store

Bibeyti

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Great! easy to use and if there is any problems very easy to live chat with.

Using app

About 2 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 24, 2024

App works as expected and customer service is great! Responsive and helped me make the app compatible to my store.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

I had a fantastic experience with the Kite: Discounts & Free Gifts Shopify app. This app truly exceeded my expectations by seamlessly integrating discounts and free gifts into my online store. The user-friendly interface made it easy to set up and customize promotions, enhancing my overall sales strategy. What truly stood out was the exceptional support provided by the Kite team. Their prompt and helpful responses to my inquiries demonstrated a genuine commitment to customer satisfaction. The combination of a powerful app and wonderful support makes Kite an invaluable tool for any e-commerce business looking to boost sales and provide an enhanced shopping experience. Highly recommended!

Using app

About 8 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

For now all excellent, fast support team.

Store

Hermosa

Using app

About 14 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

Great app and fantastic support, very helpful and extremely responsive.

Store

KLORIS

Using app

About 1 hour

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

Shopify-friendly discount app with excellent service and support! Janet responded immediately and resolved everything

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 20, 2024

I love this app and they resolve my issue in just few minutes. i recommend everyone to use this app for offers like gift cards and all.

Using app

36 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

Really awesome support that helped us fixed a bug. Would recommend!

Using app

4 months

Total reviews

3

Average rating

5.0