All reviews

Rating Breakdown

  • 5
    95% (657 ratings)
  • 4
    4% (27 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 88% (608)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 27, 2023

Exceptionally helpful, and I was impressed by the speed of their support. Moreover, the app itself appears to be well-organized, While I haven't had the chance to explore all its features thoroughly yet, the initial impression is quite promising.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

Muy buena e intuitiva aplicación y funciona perfecto para lo que buscaba. El servicio de asistencia muy antento tambien.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Quick and easy support. They are always super helpful in resolving any issue I have. Most of the time, it's my own errors, but they are kind in helping me figure it out. Thank you, Janet!

Using app

About 2 years

Total reviews

6

Average rating

4.7

5 / 5 Share

Nov. 22, 2023

Great app, very easy to set up and it's free! Did exactly what I wanted, and when there was some coding showing up in the cart I contacted their support and within a few minutes they had helped me rectify this. Thank you!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Kite is a fantastic app. We've been using it exclusively for free gifts, and it has worked excellently - exactly what we were looking for. It's simple to use, and the support team is amazing - fast to respond and very helpful. The only negative we've ran across is that if you have multiple free gift promotions on different items, there is no way to have them automatically end on separate dates, so you'll have to end them each manually. There is also a limit of 4 gift items per free gift promotion condition, but this hasn't been a major issue, as typically we had 1-2 items apart of the promotions. Overall, very user-friendly and great for free gift promotions!

Store

Terrera

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Great app and easy to use

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2023

An excellent app for the Shopify store! Easy and convenient to operate, very essential! I am very pleased. Thanks

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2023

This is a great app with high level features, including multi-tier free gifts. Having dealt with Skai Lama for another app, I knew their support would be awesome and indeed it was. A+++

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

Der Support war hervorragend! Es wurde etwas sofort individuell angepasst, obwohl es ein Problem mit einem Drittanbieter war! Vielen Dank

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Great support and easy to use app!

Using app

About 1 hour

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Pretty straight forward and easy to use, with quick response from the support team!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

I recently had the pleasure of working with the support team and I have to say, I am thoroughly impressed with their level of support and responsiveness. From the moment I reached out to them with my questions and concerns, they were quick to respond and eager to help. Their team went above and beyond to ensure that my experience with their app was seamless and hassle-free. They were patient and thorough in answering all of my questions, and even provided me with additional resources and tips to help me get the most out of their app. What really stood out to me was their speed and efficiency. They were able to resolve any issues I had in a timely manner, and their attention to detail was impeccable. I felt like I was in good hands with the support team, and I would highly recommend them to anyone looking for a reliable and trustworthy partner for their Shopify store. Overall, I am extremely satisfied with my experience working with them. Their support is top-notch, and I have no doubt that they will continue to be a valuable asset to the Shopify community for many years to come.

Store

Maono

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Great customer support. Helped me with everything

Using app

19 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Absolutely love it! Very easy to use, CR friendly and the support is awesome. Good Tool to Increase my AOV.

Store

HNDS.de

Using app

9 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 1, 2023

very satisfied with app and with customer support also.

Using app

About 2 months

Total reviews

16

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

The app is very good, the support department helped me a lot when I was new to the app. Thank team very much.

Using app

About 4 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

Although the app didn't work at first. But after I contacted the support team, they quickly fixed the problem. Thanks for their help. This app perfectly realized my idea.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

I'm really impressed with the people who work on this app. They're super talented and always quick to help out. Their fast responses have been a big help

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

La app funciona y cumple lo que promete. No tiene problemas con otras apps y el soporte es rapidísimo!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2023

It's a perfect free gift app for any Shopify store. I specifically fond of the automatic add to cart features using certain rules. I also love the feature of free gift notification. It can be display in the cart drawer and can put manual placement anywhere you like. Sid also been a great help regarding my enquiries.

Using app

3 days

Total reviews

2

Average rating

5.0