Kite Discount, Free Gift, BOGO

guide me for the issues give me the great support

The customer service staff provided very prompt assistance.

Absolutely exceptional app and customer support – above and beyond in every way! At Understatement, we had an incredibly complex discount setup with very specific requirements, and after looking for a solution, we simply couldn't find anything out there that would allow us to achieve what we needed. That was until we found this app! Not only did they manage to make our setup possible, but they went above and beyond to find a solution that worked for us. What truly makes this experience stand out is their incredible dedication, flexibility, and genuine willingness to help. Instead of telling us that something wasn't possible, they took the time to understand our needs and actually made it happen! And a HUGE special thank you to Sufia, who was an absolute superstar throughout the entire process! She was incredibly kind, patient, supportive, and genuinely invested in helping us. Her dedication and willingness to go the extra mile made all the difference. We honestly couldn't have asked for a better support experience. An app can have great features, but it's the people behind it who make it truly exceptional. This team has completely exceeded our expectations and set a new standard for what outstanding customer support should look like. We are beyond grateful for everything they've done for us. Finding a team that not only solves your problem but genuinely cares about making your vision possible is incredibly rare. If you're considering this app, don't hesitate for a second. You're not just getting an amazing product, you're getting a team that truly cares about your success. If we could give more than 5 stars, we would in a heartbeat! A massive THANK YOU to Sufia and the entire team!

Tanu was helpful and quick to answer my queries!

Tanu was amazing & very helpful. Fixed the issue straight away.

All the work was completed very quickly.

the best client support

Very helpful and solved my problem straight away!

Easy to set up, great communication

Really happy with this app and the customer service! My support agent, Salaj, was super responsive and helped us find the perfect solution. The app gives us tons of flexibility for discount combinations, free gifts, and bulk promos. It has made managing promotions effortless for our store. Highly recommend!

Fantastic app with world class support! We have been using this app for over a month now, and the experience has been excellent. The team has even made custom changes at no extra cost to better fit our sales process. Their chat support is incredibly responsive usually replying within just two minutes. We are already seeing a significant increase in sales from the bundle feature, and we’ve barely even scratched the surface of what this app can do. Highly recommended!

Direct, accuracy, for solving the problem

Meghal was extremely helpful and patient in helping me solve the issue. Even though the CSS took a few tries to get right, she kept checking different solutions and guided me through everything step by step. Really appreciate the support and effort, especially for helping me on the weekend. Thank you so much!

Janet went above and beyond to help me out with a Shopify free shipping issue we were having on our bundles. She took time out of her Saturday and understood the urgency of getting a solution in place and not only provided that solution but took immediate action. I highly recommend this app for bypassing Shopify limitations. Plus the service was fantastic. 5 stars.

Very helpful and easy to install. Customer service was quick and resourceful.

Le support client est réactif et m'a bien aidé ! Merci !

A shout out to Meghal who has been super helpful setting up a complex rule for our store. It took a couple of goes but we got there in the end. The customer service is outstanding.

Love the app especially if you have mystery products to upsell. Support is 24/7 so you'll have that peace of mind to chat with them to sort things for you. Kudos Meghal!

Palak is a genius! Best customer service x