Kite Discount, Free Gift, BOGO

We're long-time Skai Lama customers and use several of their apps. Kite is one we rely on heavily for our free gift with purchase promotions. The app handles automatic cart additions cleanly and gives us solid control over discount rules and conditions. We recently ran into an issue where a free gift campaign had stopped triggering automatically. Janet from their support team was quick to respond, diagnosed the problem right away. The gift product had gone out of sync after an inventory change, and she had us fixed in minutes with a simple re-add of the product. She also explained what had happened and what to watch for in the future, which was genuinely helpful. Highly recommend Kite and the whole Skai Lama suite.

Excellent support! The team responded very quickly, was friendly, and helped me solve my issue in no time. Thank you for the great service!

great support team

This app works really well for our store! And when I briefly faced a problem while setting it up the Customer Support was super responsive and asked all the right questions to resolve that issue.

Muito bom e o atendimento e suporte é muito rápido!

Great support, really quick and helpful

Janet Nelson was really helpful, it took a couple of minutes to solve my problems. Very professional and polite. The support system of this app is really good, I recommend it.

This entire team amazing. Fast, on point responses and very pleasant. Love ALL of their apps!

La app parece muy bien, la atención en el chat es muy buena. y tienen opción gratuita hasta 100 pedidos al mes, Esperemos a ver los resultados! Gracias

We are still trialing this app, but so far the Kite team have been incredibly helpful and responsive. From finalizing the details of the best plan for our account with the founder, Sid, to getting hands-on support from their support team, like Janet, I've been able to get our complex discount rule setup. Janet has been especially helpful providing video explanation, and answering all of my questions through chat. Thank you Skalama team!

This Shopify app is highly recommended! I have been using Kite for over a year and i am really happy with kite. Kite is very easy to use and their customer support is amazing. I had an issue with the placement of the widget and they answered their chat within seconds and got the fix. All fixed and it took under 5 minutes. I would highly recommend using Kite for all you're discount and Bogo deals!

Me ajudou muito e a atendente Janet foi EXCELENTE

Good experience so far. The support is very quick and responsive to your request.

The app is amazing, with super helpful support and great discount features.

Janet's help was indispensable in successfully launching a gift promotion. She's undoubtedly a true professional. Thank you so much.