Rating
4.5
feedback
449
chart
#7,928
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
3%
-
Less than a month
33%
-
Less than a year
51%
-
More than a year
12%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the ease of use, helpfulness in recovering abandoned carts, generating traffic, and providing automated functions. Users appreciate the simplicity of the layout, responsiveness of the support team, and the ability to customize recovery emails. On the other hand, negative feedback revolves around issues such as lack of sales improvement, difficulty in setting up marketing tools, and limitations in customization and functionality. Some users also expressed dissatisfaction with the customer service and the app's effectiveness in driving conversions.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 29, 2022
I use this App to help me. Excellent, thank you. Yes, comments can help other merchants decide whether to use this app.
April 27, 2021
The app hasent done anything for me. 0 sessions or sales. It states it’s active and running but doesn’t do anything. Wasting money.
Hi Nick, Kit Karts is an application that sends out emails to help recover abandoned carts. Without any newly placed abandoned carts, it won't email your customers. You can view all abandoned carts and emails that have been sent to your customers directly on the Kit Karts dashboard. Our support team has reached out and placed a test so we can be sure that everything is working correctly. Please don't hesitate to reach out to [email protected] with questions. -Annette (Director of Customer Success)
April 10, 2021
I used this app to help to frow m business I really like how it does the automated funtions now i can focus more on sales
March 1, 2021
This app has been a life saver for my business. It has helped me generate so much traffic for my business. It is sad to know that Shopify will no longer be working with Kit and that Kit will no longer be in August. Kit has been so good to me! Thank You!
Feb. 10, 2021
I am using this app, but it seems not so helpful for boosting my sales. Sorry, I don't know how Kit Karts works. Hope you can give me a detailed explanation.
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