Kit Karts
Abandoned cart recovery
Rating
4.5
feedback
449
chart
#7,928
All reviews
Rating Breakdown
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April 27, 2021
The app hasent done anything for me. 0 sessions or sales. It states it’s active and running but doesn’t do anything. Wasting money.
Hi Nick, Kit Karts is an application that sends out emails to help recover abandoned carts. Without any newly placed abandoned carts, it won't email your customers. You can view all abandoned carts and emails that have been sent to your customers directly on the Kit Karts dashboard. Our support team has reached out and placed a test so we can be sure that everything is working correctly. Please don't hesitate to reach out to [email protected] with questions. -Annette (Director of Customer Success)
Feb. 10, 2021
I am using this app, but it seems not so helpful for boosting my sales. Sorry, I don't know how Kit Karts works. Hope you can give me a detailed explanation.
Aug. 23, 2020
This app is completely unnecessary and a waste of my time. You cant even send the recovery email yourself and editing is pointless because it keeps reverting back to the original. I hate it
Dec. 10, 2019
Tried it for 14 days with no conversions. When i reached out to them to discuss best practices, optimizations and what type of conversion rate they had, the person had no answers, when i pushed back, she stated that if i didn't like it, there were plenty of other apps I could try. Kind of sad they have that type of CS person working for them.
June 2, 2019
I havent had any changes since adding kit kart. Still not receiving orders from my store....only from Ebay.
March 29, 2019
The app has NOT helped me get customers to buy what they have left in their shopping cart. Not happy with it.
Jan. 26, 2019
I don't see that it started working. I am a bit disappointed. No message indicating that it has sent info to potential customers. As I said, very disappointed.
Nov. 1, 2018
never used but they chard me , no support , stay away from this app, try to clam back my money no answer
Oct. 10, 2018
Ima be honest I haven’t seen this app get me the results I would like. I would really like help please
April 28, 2018
Doesn't work. I have the video proof from another app that clients add products to their shopping cart but Kit Karts does not detect any of it. Lost a few sales because of it..
Jan. 21, 2018
Impossible to customize email layouts (logo, colors, fonts, etc) - a big no-go!
Dec. 26, 2017
Kit Karts has contacted me once about an abandoned cart, I also use Scout which has highlighted many more abandoned carts....
Oct. 3, 2017
Pretty useless unless you're free to respond every hour. It really should be automated. I would reconsider if they could automate but they already told me they couldn't.
June 22, 2017
My shopify account has an automatic abandon cart option but I decided to use the Kit integration service to keep it all in one. However, it doesn't send out the emails. I went and check my abandon carts and it had over 20 carts. I was so upset given that Kit had been texting my abandon cart approval and email were not being sent. Maybe there was an integration issue, in my settings I had shopify not set up to send the email so I don't know it it has something to do with that. Since I get it free with my premium service I've decided to end my membership to this app.