Kit Karts
Recover lost sales with automated abandoned cart recovery
Rating
4.3
feedback
70
chart
#14,436
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
27%
-
Less than a day
6%
-
Less than a month
47%
-
Less than a year
17%
-
More than a year
3%
Reviews Summary
The reviews for the Kit Karts Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the ease of use, responsiveness of the support team, and the effectiveness of recovering abandoned carts. Users appreciate the simplicity of setting up the app and the helpfulness of the customer service. Additionally, many users have seen an increase in conversions and sales after using Kit Karts. On the other hand, negative feedback revolves around issues such as the app not delivering the expected results, difficulties in using certain features like marketing tools, and limitations in customization options for emails. Some users also mentioned concerns about the accuracy of data reporting and the lack of support for incorporating images in abandoned cart emails.
Highlights
Review RSS Feed
All reviews
April 27, 2021
The app hasent done anything for me. 0 sessions or sales. It states it’s active and running but doesn’t do anything. Wasting money.
Hi Nick, Kit Karts is an application that sends out emails to help recover abandoned carts. Without any newly placed abandoned carts, it won't email your customers. You can view all abandoned carts and emails that have been sent to your customers directly on the Kit Karts dashboard. Our support team has reached out and placed a test so we can be sure that everything is working correctly. Please don't hesitate to reach out to [email protected] with questions. -Annette (Director of Customer Success)
Dec. 15, 2020
I’ve had difficulty being able to use the marketing tool. Y’all submitted one ad, now it’s saying I need to give permission to connect you to Facebook
Nov. 10, 2020
The app is very clean, functional, and easy to use but it does not seem to offer anything above and beyond what is already included in Shopify's native cart recovery tool.
Oct. 17, 2020
Love Shopify and all of their add on software options!!!! K.I.T. - K.I.T. Carts work great, very intuitive! -mdp
Aug. 8, 2020
Unless you can set up a reminder email for the abandoned shopping cart there is no advantage to using your program over what is built into Shopify. Please request this as a matter of urgency.
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