Kit Karts for Shopify

Kit Karts

Recover lost sales with automated abandoned cart recovery
Developer
ShopPad Inc.
View on App Store
Kit Karts
Rating
4.3
Feedback
71
Reviews
Chart
#12,364
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Kit Karts Shopify App are mixed, with some users praising its ease of use and effectiveness in recovering abandoned carts, while others express disappointment in the lack of features or issues with customer support. Positive themes include the app's simplicity, helpfulness in recovering sales, and responsive customer service. On the other hand, negative themes include concerns about the design of recovery emails, limited functionality compared to native Shopify tools, and issues with accuracy of data reporting and support responsiveness.

Time spent using app
How long merchants keep the app installed.
Less than an hour 28%
Less than a day 7%
Less than a month 46%
Less than a year 15%
More than a year 3%
All reviews
1 / 5 Share
April 27, 2021

The app hasent done anything for me. 0 sessions or sales. It states it’s active and running but doesn’t do anything. Wasting money.

Store Using app Total reviews Average rating
The Bearded Craftsman US 4 months 3 2.3
Developer Reply

Hi Nick, Kit Karts is an application that sends out emails to help recover abandoned carts. Without any newly placed abandoned carts, it won't email your customers. You can view all abandoned carts and emails that have been sent to your customers directly on the Kit Karts dashboard. Our support team has reached out and placed a test so we can be sure that everything is working correctly. Please don't hesitate to reach out to [email protected] with questions. -Annette (Director of Customer Success)

3 / 5 Share
Dec. 15, 2020

I’ve had difficulty being able to use the marketing tool. Y’all submitted one ad, now it’s saying I need to give permission to connect you to Facebook

Store Using app Total reviews Average rating
Dyani Allen 6 days 1 3.0
3 / 5 Share
Nov. 10, 2020

The app is very clean, functional, and easy to use but it does not seem to offer anything above and beyond what is already included in Shopify's native cart recovery tool.

Store Using app Total reviews Average rating
MydnytBlu 1 day 2 4.0
5 / 5 Share
Oct. 17, 2020

Love Shopify and all of their add on software options!!!! K.I.T. - K.I.T. Carts work great, very intuitive! -mdp

Store Using app Total reviews Average rating
Mourning Dove Products Over 2 years 1 5.0
3 / 5 Share
Aug. 8, 2020

Unless you can set up a reminder email for the abandoned shopping cart there is no advantage to using your program over what is built into Shopify. Please request this as a matter of urgency.

Store Using app Total reviews Average rating
JustGoodKit Australia 4 days 3 4.3

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