wool& review for Kiwi Size Chart & Recommender
Aug. 1, 2025
We like Kiwi for its easy setup & ability to use our own designed template. It functioned well for us until this spring when something with the design broke within the app. The Kiwi team addressed our issue quickly only once we left a low-rated review. It ended up being a simple adjustment and our size guides are functioning as they once were, but it would have been a better experience had the team advised to update the sizing plugin when we surfaced the issue months ago. We will continue to use this app & hope for better communication if we run into anything again!
Hi team, Thanks for flagging this. We're sorry to hear about the frustration. We checked and haven't received any recent tickets from you since April 16, so it's possible your latest messages didn't come through. One of our team members will be reaching out shortly to assist and make sure this gets resolved properly. - Kiwi Management Team
Kiwi - Top Size Chart, Guide & Recommendation Shopify App