Kiwi Size Chart & Recommender
Create customizable size charts that convert + reduce returns
Rating
4.8
feedback
1,040
chart
#441
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
20%
-
Less than a day
10%
-
Less than a month
27%
-
Less than a year
29%
-
More than a year
13%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the app's ease of use, helpful customer support, and effectiveness in providing sizing charts for products. Many users highlighted the excellent customer service they received, with specific mentions of support team members like Joseph, Reg, and Sharky who were responsive, knowledgeable, and efficient in resolving issues. Users also appreciated the app's features, templates, and the ability to customize sizing details.
Highlights
Review RSS Feed
All reviews
May 22, 2026
Really very user-friendly, the customer service is also very attentive, and all problems can be perfectly solved
We’re happy Kiwi feels so user-friendly and that our attentive support team has been able to resolve every issue for you. We’re always here whenever you need a hand!
May 21, 2026
Very flexible & thorough app. Lots of functionalities. Great customer support team.
It’s great to know Kiwi’s flexibility and range of features are working well for you. We’re also happy our support team has been there to help whenever needed!
May 20, 2026
Easy to use this app!
We’re glad Kiwi has been easy to use for you! Thanks for taking a moment to share this.
May 20, 2026
I installed this app because it is one of the most popular size recommendation apps with a large number of positive reviews. Unfortunately, after testing it, I was quite disappointed. The biggest issue is that to fully use the app, you basically need the highest pricing plan. Even the Plus (Popular) plan has significant limitations regarding translations and the number of size charts, which makes it impractical for multilingual stores. During setup, I encountered an overwhelming number of options and settings that, in my opinion, create unnecessary complexity rather than actually helping. The frontend presentation of the size charts also leaves a lot to be desired - sliders, ranges, and excessive visual elements make the entire experience feel overcomplicated and, instead of helping customers choose the right size, often make it more confusing. On top of that, the monthly subscription price feels very high for what this app actually offers. In the end, I decided to build my own solution. I spent two working days developing a custom size recommendation system tailored specifically to my store. The entire system runs on a single file plus JSON data, works quickly and reliably, and has a clean, user-friendly design without unnecessary gimmicks. That is why I genuinely do not understand the $24/month pricing for such a relatively simple piece of software.
Thank you for taking the time to share such detailed feedback. We’re sorry Kiwi did not feel like the right fit for your store, especially around plan fit, multilingual needs, and the setup experience. Kiwi can be configured in simpler ways depending on the storefront experience a merchant wants, and we would have been glad to help review that with you. We do not see any support tickets from your store, so our team will reach out by email to better understand what you were aiming for and clarify whether a more focused setup could have matched your needs. We hope to hear from you soon. - Kiwi Management team
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