Love Fitness Apparel review for Kiwi Size Chart & Recommender

April 17, 2019

For an entire year - we have had such major issues with sizing charts. So first quarter of 2019 it was my mission ( LONG TEDIOUS TASK) to revamp our sizing charts and product descriptions because we were having high return rate, too many emails about sizing chart confusion, and high exchange rate. I knew I needed something a little more intuitive & that looks great! This was a big deal for me - because the aesthetics of our page are of high importance. Found this app and it hit the nail in every aspect of what I'm needing in a sizing chart including dynamic sizing suggestions... which I've never seen on any website I've ever visited. There were quite of few glitches and a learning curve on how to input all the info... but SAM who has been responding right away to help smooth these technical issues out. So far I'm in love with this app! In 6 month I'll do a full analysis on how we have potentially reduced customer emails on sizing confusion, reduce return & exchanges. Which is a win win for us and our customers!