Klarna On‑Site Messaging for Shopify

Klarna On‑Site Messaging

Convert more sales with flexible payment option messaging.

Developer

Rating

2.3

feedback

113

Reviews

chart

#1,949

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    16%
  • Less than a month
    31%
  • Less than a year
    35%
  • More than a year
    8%

Reviews Summary

The reviews for the Klarna Shopify App highlight several common issues faced by users. Many users have reported difficulties with installation, integration, and functionality of the app. The support provided by Klarna is often described as unresponsive, inefficient, and lacking in clarity. Users have expressed frustration with errors, glitches, and the inability to resolve issues even after multiple attempts. Additionally, there are complaints about the app causing problems with returns and disputes, leading to financial losses for merchants. On the positive side, a few users have mentioned receiving helpful support from specific team members after initial challenges.

Highlights

Installation and Integration Issues
Poor Customer Support
Functionality and Technical Problems
Financial Losses Due to App Issues
Positive Support Experience

Rating Breakdown

  • 5
    31% (35 ratings)
  • 4
    13% (15 ratings)
  • 3
    3% (3 ratings)
  • 2
    2% (2 ratings)
  • 1
    51% (58 ratings)

Reviews with Text

  • 99% (112)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 16, 2025

Using app

About 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review! Sorry to hear you did not have a great experience. We would love to hear more feedback from you to improve your app, please could you share this with us by emailing [email protected]?

1 / 5 Share

Nov. 14, 2025

son unos impresentables, llevo mas de un mes diciendo que necesito cambiar la cuenta y no hay forma envie 400 correos , 3000 llamadas y no son capaces de cambiar la cuenta ni de bloquear los pagos. Me deben mas de 4 pagos ya que les llevo avisando mas de un mes.

Using app

Over 3 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 5, 2025

Useless application, unable to display the dynamic payment badge multiple times, the support is completely useless.

Using app

About 20 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 15, 2025

Glitchy. Not easy to uninstall (try to lock you in). High fees for what it is. Seems impossible to: 1. Remove the payment option from checkout 2. Remove banner from product pages AVOID.

Using app

About 3 years

Total reviews

3

Average rating

2.3

Developer Reply

Thank you for your review. Sorry to hear you had trouble uninstalling the app. The uninstallation process is the same as for any other Shopify app, you uninstall the app from within your Shopify apps with a few clicks. We would love to hear more if there was anything unexpected about this, or if our guidance on this process could be improved.

1 / 5 Share

July 21, 2025

Very bad, installed the plugin but it doesn't show staging information

Store

QIOLOR

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hello, Thank you for your review! We'd love to understand better the functionality you were hoping to see - could you please reach out to us on [email protected] with more information and we'd be happy to advise further? Thank you in advance!

All reviews

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