Klarna On‑Site Messaging
Convert more sales with flexible payment option messaging.
Rating
2.3
feedback
116
chart
#1,863
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
16%
-
Less than a month
31%
-
Less than a year
34%
-
More than a year
8%
Reviews Summary
The reviews for the Klarna Shopify App highlight both positive and negative aspects of the app. Positive feedback includes successful integration with Shopify Payments Klarna payment method and helpful support from team members like Nicole. On the other hand, negative themes include difficulties in customization, lack of responsiveness from support, issues with installation, and confusion regarding account setup requirements. Users have expressed frustration with the app's functionality, particularly in terms of customizing text placement, color options, and the ability to display payment badges multiple times. Additionally, there are concerns about the app causing disputes and chargebacks, leading to financial losses for merchants.
Highlights
Review RSS Feed
All reviews
Jan. 28, 2026
Great way to advertise Klarna monthly payment plan on product page. Works nicely and automatically with Shopify Payments Klarna payment method. Took one star off as it lacks the ability to change if the text for the placement "credit-promotion-auto-size" is left, center or right. By default it is at center but for our store text to the left would've resulted in cleaner look.
Nov. 16, 2025
Thank you for your review! Sorry to hear you did not have a great experience. We would love to hear more feedback from you to improve your app, please could you share this with us by emailing [email protected]?
Nov. 14, 2025
son unos impresentables, llevo mas de un mes diciendo que necesito cambiar la cuenta y no hay forma envie 400 correos , 3000 llamadas y no son capaces de cambiar la cuenta ni de bloquear los pagos. Me deben mas de 4 pagos ya que les llevo avisando mas de un mes.
Oct. 4, 2025
I am unable to customize the colors of “Credit Promotion Auto Size,” even after writing to Klarna's support team and Shopify contacting them on my behalf as requested by Klarna. Furthermore, I must mention that the “customize” button does not function.
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