Klarna On‑Site Messaging
Convert more sales with flexible payment option messaging.
Rating
2.6
feedback
210
chart
#94
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
10%
-
Less than a month
23%
-
Less than a year
42%
-
More than a year
17%
Reviews Summary
The reviews for this Shopify App are mostly negative, with many users expressing frustration over the app not working properly or being difficult to set up. Common issues include the app not showing up on the live site, lack of responsiveness from customer support, and compatibility issues with different themes. Some users also mentioned problems with integrating Klarna payments and the app causing conflicts with other payment options. On the positive side, a few users found the app easy to set up and appreciated the quick integration with their websites.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 22, 2024
With shopify payment allowing to integrate Klarna payments, why can’t we have an account with it, to then actually use your service? We have been providing all necessary information to create a merchant account to then being able to offer Klarna to customers, business is registered, business bank account provided, at least 14 days return policy applied on our website and policy, we have provided all ID’s, business info displayed on our website, what else do you want? Very sad because as customers of Klarna we find it very useful and impactful. Such a shame we can’t offer it to our customers
Oct. 30, 2024
Now that Shopify integrates directly with Klarna, https://help.shopify.com/en/manual/payments/shopify-payments/local-payment-methods/klarna , this app shouldn't require a Klarna account to be able to enable the on-site messaging on the product page. Without an account this is useless. :( I have contacted [email protected] three days ago without an answer.
Oct. 18, 2024
Not user-friendly at all. It's not working.
Hello! We are sorry you are having difficulties with the app. We are happy to support you to resolve the problem and listen to any feedback you have, please contact us at [email protected]
Sept. 10, 2024
The wrost damn setting experience I have ever had! (Store 2.0) The banners are not responsive, it cant be fixed on top, it's basically useless. It's absolutely terrifying how little effort has been put into making this thing work.
Thank you for you review. We would love to take a look into this to see what your experience is and support you with the installation. Please could you reach out to us on [email protected] so that we can help you forward?
Sept. 2, 2024
It only shows the 6 months rate for Klarna financing. Instead it would be a lot better to have a message showing "starting at [the 12 months rate] per month".
Thank you for your review! We would be happy to support you with looking at options for the messaging if you reach out to us on [email protected]. Klarna conducts thorough product testing to best optimize our messaging for increased conversion and we appreciate your feedback.
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