Jerry Furnell Author review for Klaviyo: Email Marketing & SMS

3 / 5

Sept. 13, 2023

A useful app, but the support is terrible, clueless. 24/7 support is a fib. If you have an issue leading into a weekend you are stranded until Monday US time, which for me in Australia meant 4-5 days from problem Friday morning (a computer glitch) to solution Tuesday morning. An apology is fine, but some compensation would have made this bitter pill easier to swallow.

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

We appreciate your feedback, the team has reached out to help you get any issues resolved.

Klaviyo: Email Marketing & SMS for Shopify
Klaviyo: Email Marketing & SMS
4.7 star
3,090 reviews

Power smarter digital relationships with email marketing & SMS

Developer
Shopify App Store