Klaviyo: Email Marketing & SMS for Shopify

Klaviyo: Email Marketing & SMS

Email marketing, SMS, & WhatsApp that turn messages into sales

Rating

4.5

feedback

2,588

Reviews

chart

#2,455

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    14%
  • Less than a year
    39%
  • More than a year
    41%

Reviews Summary

The reviews for the Klaviyo Shopify App are mostly positive, highlighting its effectiveness in email marketing, seamless integration with Shopify, and powerful automation features. Users appreciate the in-depth analytics, segmentation capabilities, and the impact it has on driving revenue for their businesses. The customer service and support provided by Klaviyo are also praised in several reviews. However, there are negative reviews mentioning issues with setup complexity, high costs, and difficulties in resolving configuration problems. Some users expressed frustration with hidden costs, restrictive email limits, and challenges in importing email lists.

Highlights

Positive impact on email marketing and revenue generation
Seamless integration with Shopify
Powerful automation and segmentation features
Positive customer service and support
Challenges with setup complexity, high costs, and configuration issues

Rating Breakdown

  • 5
    85% (2,207 ratings)
  • 4
    3% (76 ratings)
  • 3
    1% (28 ratings)
  • 2
    1% (34 ratings)
  • 1
    9% (244 ratings)

Reviews with Text

  • 79% (2,049)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 20, 2026

Using app

--

Total reviews

8

Average rating

5.0

1 / 5 Share

April 19, 2026

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

April 17, 2026

This app has been an amazing asset to my business! It continues to get better and better...even for the technically challenged!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2026

Using app

Over 4 years

Total reviews

5

Average rating

4.8

5 / 5 Share

April 15, 2026

Using app

21 days

Total reviews

1

Average rating

5.0

All reviews

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