Rating

4.6

feedback

3,465

Reviews

chart

#1,928

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    12%
  • Less than a year
    46%
  • More than a year
    36%

Reviews Summary

Klaviyo is highly praised by users for its effectiveness in email and SMS marketing, with many describing it as the best tool for e-commerce. Users appreciate the ease of use, seamless integration with Shopify, and the ability to create automated flows that drive engagement and boost sales. The platform is commended for its powerful features, excellent customer service, and intuitive interface. However, there are some negative reviews highlighting issues such as overcomplicated setup, slow loading times, unreliable widgets, and difficulties in pausing plans. Despite these challenges, Klaviyo remains a popular choice for businesses looking to enhance their marketing strategies.

Highlights

Effective email and SMS marketing tool
Ease of use and integration with Shopify
Automated flows and engagement
Excellent customer service
Challenges with setup and plan management

Rating Breakdown

  • 5
    80% (2,789 ratings)
  • 4
    5% (161 ratings)
  • 3
    2% (52 ratings)
  • 2
    2% (55 ratings)
  • 1
    11% (373 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 25, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2025

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

April 24, 2025

Great platform for my business.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2025

I love how easy this makes everything!

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

April 24, 2025

Klaviyo does a nice job.

Using app

--

Total reviews

4

Average rating

5.0

All reviews

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