Klaviyo: Email Marketing & SMS

Reviews Summary

Klaviyo is a popular email marketing and automation app that has received mixed reviews from users. Positive aspects highlighted in the reviews include the excellent customer support provided by the Klaviyo team, easy setup process, seamless integration with Shopify, and user-friendly email template creation. Users appreciate the ability to set up automations easily and target customers through segmentation. Additionally, the app offers helpful suggestions for email content and tasks within the business operations. However, some users have expressed dissatisfaction with the app's customer service, mentioning issues with support responsiveness and resolution. Others found the platform challenging to use, expensive, and lacking in certain functionalities like email customization.