Home Comfort Taps review for Klaviyo: Email Marketing & SMS

1 / 5

May 9, 2024

Fraudulent company, scamming money for Free plan!! they invoiced me for the Free plan and say that I had a paid plan, although I changed to a Free plan 2 months ago and the money was not taken from my bank account, then suddenly I don't know why Klaviyo announced that I never had a Free plan and that's why I now pay absurdity and SHAMELESSNESS! Be careful they are scammers!! when I asked for a refund, they suggested Cancel subscription :D - nice service, what can I say! A very poor customer service :( I'm brand new, I don't have any clients yet, and when I tried the Klaviyo app, all emails went directly to spam. so...My ability to use this app is limited by this fundamental flaw. When I wrote to Klaviyo support, I received a reply that they did not offer any help if I had a free plan and suggested that I purchase a paid plan, however, since I'm a newbie, the paid plans are not good for me.... the very unpleasant situation.. it turns out their application requires payment to work at all in my case ... ugh bad attitude :(

Using app

About 1 year

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for the feedback, we always try to improve not just our product but also our customers' interactions. We've reached out privately, so we can better assist you with this issue.

Klaviyo: Email Marketing & SMS for Shopify
Klaviyo: Email Marketing & SMS
4.7 star
3,091 reviews

Power smarter digital relationships with email marketing & SMS

Developer
Shopify App Store