Raven Fightwear review for Klaviyo: Email Marketing & SMS

1 / 5

March 26, 2024

Had this on multiple websites. Consolidated our websites earlier this month and tried to remove the app from the closed websites. Kept gettting an error. Reported it to Klaviyo. Help was slow and took several emails over several days to get a resolution. Was billled for two websites while waiting on further responses. Klaviyo refussed to refund charges on those despite having alerted them to the issue days earlier. They would rather lose 100% of my business then refund a charge for a service that is no longer wanted. The app is difficult to remove and customer service is bad.

Using app

Over 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for sharing your experience. We apologize for the difficulties you encountered and the delays in resolving the issue. Your feedback is important to us, and we're actively working to improve. Please reach out to us directly if you need any further assistance.

Klaviyo: Email Marketing & SMS for Shopify
Klaviyo: Email Marketing & SMS
4.6 star
2,736 reviews

Power smarter digital relationships with email marketing & SMS

Developer
Shopify App Store