Bitters & Bottles review for Klaviyo: Email Marketing & SMS

April 30, 2024

Added the Reviews feature, and before we've had a chance to even send out a single review request, a notification has come through that we've "used 97% of your monthly plan for reviews." Not 1 single review request email has even been sent. And we owe $250 in review request charges? Doesn't make a lick of sense. A review feature should bill based on reviews. Klaviyo is already a super pricey platform, really disappointing to see them treating well paying customers like this.