Six Scents review for Klaviyo: Email Marketing & SMS
Aug. 8, 2024
It does make us money, no doubt, but there are bugs that have carried for YEARS, for example the editor on a Mac using Safari is simply trash, janky, and unpredictable especially handling text, it's a mini-nightmare. You guys realize most graphic people work on Macs, right? Also I don't care for this new billing system; my billing went from an avg of about $80 a month to now $150 because they are tabulating based on active profiles, so suddenly they are taking twice the revenue from me, and I have no say. That's price gouging and sooooo shady. UPDATE Aug 8 Klaviyo claims to have rolled out an option of bringing your monthly rate down but I can't figure out how to do it. There is an auto-downgrade option, that acording to Klav will prevent the auto upgrade from happening, so if you exceed your email count for that month they will shut you down as, what seems to be a punishment for selecting the downgrade option. JUST BRING BACK YOUR OLD BILLING OPTIONS, christ
Hello, Thank you for your review! We greatly appreciate your feedback as it helps us improve our product. If you have more detailed feedback or specific issues you'd like to discuss, please open an email ticket so we can address them and send this to our appropriate teams. Update: We understand your frustration and appreciate your patience. We will be reaching out soon to review the billing system with you and address any other concerns you may have.
Power smarter digital relationships with email marketing & SMS