Mama Nova review for Klaviyo: Email Marketing & SMS

I have been using this app for some time now for multiple webshops. We do not focus so much on sending email campagnes so using a lower tier plan always was fine for us. Just before they announched upgraded their plan systems (ofc in a way they would end up making much more), we decided to up our plan ourselves for one store to start creating more campagnes and see if that would stick. So we got an email saying: our plan is 100 going to 150 with discount 25 = 125. Which is doable. Now just a few days after all the changes, it appeared that we grow just enough to go up in plan again. which means we are now paying 200 (-25) = 175. After deleting some sleeping customers it is not able to go back to the plan they told us we would be in. Basically we went from paying 30 a month to 175 a month in less then half a year. I guess having tons of customers and earning millions is not enough. Getting it from the small webshops you try to help is the way to go. I am definitely going to explore sending mails with shopify itself. Great service and very excited about the big guys trying their best to keep it real.