Eardopes review for Klaviyo: Email Marketing & SMS

1 / 5

Aug. 25, 2025

Klaviyo is extremely expensive, yet their support feels arrogant and useless. Instead of solving real issues, the support team seems focused on closing tickets with vague answers and tricks to push you away. Meanwhile, the platform creates massive problems. In our case, customers abusing discount codes and causing endless order headaches. For nearly €500 a month, this is unacceptable. Shopify Email is not only €500 cheaper per month, it also works much better.

Using app

Over 5 years

Total reviews

9

Average rating

4.1

Developer Reply

Thank you for sharing your experience with Klaviyo. We certainly don't want you to have a negative experience with our support team, and want to ensure your issues are resolved. A member of our Support Leadership team will be following up with you via email.

Klaviyo: Email Marketing & SMS for Shopify
Klaviyo: Email Marketing & SMS
4.6 star
2,571 reviews

Klaviyo: Email Marketing & SMS for Shopify

Developer
Shopify App Store