BINS AND BOXES review for Klaviyo: Email Marketing & SMS

1 / 5

Nov. 27, 2025

So many restrictions on the new klaviyo customer hub. I can integrate gorgias, but not their live chat. Now klaviyo expects me to pay for the helpdesk feature AND also gorgias? Why? Also no mobile app for the helpdesk.

Using app

Almost 2 years

Total reviews

18

Average rating

3.1

Developer Reply

Thank you for sharing your feedback. We really appreciate it. We understand how important flexibility and integration options are for your store, and we’re always working to improve the Customer Hub. If you’d like to discuss your needs in more detail, our support team is here to help and gather more insights. Feel free to reach out to us at Klaviyo.com/support. Your input helps us continue to make Klaviyo better for everyone.

Klaviyo: Email Marketing & SMS for Shopify
Klaviyo: Email Marketing & SMS
4.5 star
2,572 reviews

Email marketing, SMS, & WhatsApp that turn messages into sales

Developer
Shopify App Store