SelfGem review for Klaviyo: Email Marketing & SMS

1 / 5

Dec. 30, 2025

Atrocious customer service that has no basic knowledge. They don't even know what z-index means. Also, the smart translate feature is completely buggy. It translates some parts and leaves out others. Even mixes languages within 1 email. Ive been using Klaviyo now for 2 months and was better off with Omnisend. It was also cheaper with basically the same functions. What a waste.

Store

SelfGem

Using app

2 months

Total reviews

2

Average rating

1.0

Developer Reply

Hi, and thank you for your feedback. A senior member of our support team has reached out to you and is eager to work with you regarding these concerns.

Klaviyo: Email Marketing & SMS for Shopify
Klaviyo: Email Marketing & SMS
4.5 star
2,572 reviews

Email marketing, SMS, & WhatsApp that turn messages into sales

Developer
Shopify App Store