528 Innovations review for Klaviyo: Email Marketing & SMS

1 / 5

Jan. 7, 2026

We are unsatisfied by the set up and ease of use of the Kaviyo SMS app. We have been locked out of our account and cannot access the app or are unaware of our status and customer service has not responded to requests to unlock account. Rating Poor, unresponsive, challenging to use.

Using app

22 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for sharing your feedback and letting us know about your experience. We're sorry to hear about the trouble accessing your account and the challenges with setup and support. Our team has reached out to you via email and is eager to help out.

Klaviyo: Email Marketing & SMS for Shopify
Klaviyo: Email Marketing & SMS
4.5 star
2,572 reviews

Email marketing, SMS, & WhatsApp that turn messages into sales

Developer
Shopify App Store