Fight Against Screens review for Klaviyo: Email Marketing & SMS
March 20, 2026
I used Klaviyo for years between 2018-2020 and I was happy with it despite the high costs. More recently they introduced caps on how much you can email before going to the next tier, and their caps are extremely restrictive compared to other ESPs. In order to send 5 emails a week to my entire list costs me double what I'd pay in my tier normally. So for 2000 contacts I'm paying $100/month to send what I want to send. I'm not against a (good) company making money, but their cost is roughly $1 for 10000 sends and they charge you 20x markup just on the sends. This is absolutely ridiculous and their prices don't justify this when you have better and cheaper options available. I'd stay far away from them. Edit: Lol at their generic ChatGPT response - they are clowns.
Thanks for taking the time to share such detailed feedback about your experience with our pricing and send limits — we really appreciate you sticking with Klaviyo over the years and being so candid. We understand how important it is that costs and volume caps feel fair for how you want to send, and we'll make sure your thoughts are shared with the right teams.
Email marketing, SMS, & WhatsApp that turn messages into sales