Smooth Sales review for Klaviyo: Email Marketing & SMS

Jan. 9, 2019

This is a shocking app. Don't waste your time. They essentially lock you in by linking user opt-outs into their own platform and not updating it on shopify so if you want to switch you have to manually make the changes in Shopify. This is just disgraceful. I also sent out an email using their platform, changed the reply email to the business one and when i clicked send out it put my personal email in it which went to over 1000 addresses. I am absolutely dumbfounded about his terrible this platform is. Clearly developed by tech people who don't have a clue about UX or UI. Shocking. Other features that don't work properly: 1. Dashboard analytics are always displayed wrong. 2. Live map of campaigns doesn't work. 3. Shopify integration is only one way - waste of time. Save your money and time - look for something else.