My Event Decor review for Klaviyo: Email Marketing & SMS

May 29, 2020

I joined up with Klaviyo a year go. Still no live chat a year later which is just basic-level customer service for any online organisation and emailing and waiting for answers is painful. It seems that none of the people signing up to my newsletter popup subscription box have been added to the Newsletter since 24 March 2020. Julian mentioned 5 people had signed up between 20-24 May - however none of these dates correspond with signups to the newsletter and he and Brian have been unable to tell me who they are - or where their info is in the system - because I had the newsletter set to Australian-only visitors. Not feeling especially happy right now with Klaviyo.