Neptune Wild review for Klaviyo: Email Marketing & SMS

April 23, 2016

HORRIBLE CUSTOMER SERVICE, VERY UNSATISFIED, DELAYED EMAIL RESPONSE, INCOMPETENT STAFF! I'm going to uninstall and go to Rare.io. I requested a Demo and was denied because they don't have enough staffing on hands. Their Newsletter subscription codes has a glitch when I tested it. I emailed them 7 times since April 18 and today is April 23 and have provided them my password to my website and it's still is not fixed. I gave them clear descriptions and step by step on each defect and also provided screenshots and they kept on saying that it looks like 3 members were added. If their tech support were to read each codes line by line then they would see where the flaws were. I'm an 8 years Senior Java Developer and tested it thoroughly.