Marvels from the World review for Klaviyo: Email Marketing & SMS
Dec. 16, 2020
Terrible experience with support. Raised one ticket with no response. Raised another which took nearly 24 hours for a response on an urgent item when they promise 2 hours. So went to live chat which was a waste of time - rude and seriously unhelpful. The platform is also half built and buggy. Features clearly listed in the documentation don't exist on our paid plan for some reason. UI/UX is terrible and it's hard to get to the basic analytics you need.
Klaviyo: Email Marketing & SMS
4.6
2,743 reviews
Power smarter digital relationships with email marketing & SMS
Developer
Shopify App Store