Embal'VERT l'emballage alimentaire réutilisable review for Klaviyo: Email Marketing & SMS

Sept. 3, 2021

A nice man from Klavio called me, and it sounded great. I asked about Paid and Free plans, and he explained paid, includes "World Class Support", so I signed up... it turns out support is ... chat with links to help pages.... or email support... combined with mon-fri USA timescales, this means that in Europe you could wait for 72 hours for a reply ( I don't know about you, but the weekends is when I get most time to play with software like this, and that's usually when I get stuck). If you compare with Shopify support, , where you can get phone help immediately, its not nearly as helpful.. It remains to be seen if I can get it working quickly enough to justify paying for it, albeit with less than "World Class Support"