Hyttedawn review for Klaviyo: Email Marketing & SMS

3 / 5

Sept. 22, 2022

I have had a meeting with someone from the UX team, and they have promised to prioritise this feature for Q4 2022. I have also given some additional feedback regarding the email builder, and hope it will work better soon :) I'll update my score as soon as it has been implemented Klaviyo awesome for its segmenting, automation and data capabilities, but the editor is far below what one can expect from an expensive enterprise tool like this. It can do practically anything in terms of segmentation and so on. More specifically, The field is easily accessible through Shopify's API. I consider it to be , and I first suggested they need to add it when we signed up 8 months ago. Then a few more times after that. Even dragging myself through the consistent 30minutes+ waiting time in the chat. There are great people working there. The sales person we signed with is probably the best seller I have ever encountered in my entire professional life. The onboarding guy we got was lovely and competent as well. Yet... my only option to make them fix this very simple and critical thing, seems to be to rattle the cage as hard as I can from all directions. Displaying a price without a reference point is practically pointless when running a sale to get rid of excess inventory. "Awesome gloves, $40" gives zero incentive to click a product in a newsletter compared to "Awesome gloves, $40 (down from $95)". We made the switch to reduce mental friction of sending more and better newsletters and flows, as well as better segmenting. But this tiny and seemingly insignificant lack of feature makes it all in vain.

Using app

Almost 3 years

Total reviews

1

Average rating

3.0

Developer Reply

Hi! Thanks for this detailed feedback. We noted your email and community post as well and will reply via email so we can chat a bit further. This feature is under consideration with our product team right now.

Klaviyo: Email Marketing & SMS for Shopify
Klaviyo: Email Marketing & SMS
4.7 star
3,105 reviews

Power smarter digital relationships with email marketing & SMS

Developer
Shopify App Store