Klaviyo Reviews
Build 5-star experiences for your customers.
Rating
4.5
feedback
68
chart
#1,979
All reviews
Rating Breakdown
Review RSS Feed
Sept. 3, 2024
We have been using this app since day one and love it. Its integration with Klaviyo email is a plus. It was straightforward to integrate into our store and updating the setup and widget is also very easy.
Sept. 1, 2024
Love this platform and love that the reviews are integrated with Klaviyo now, makes life so easy. But a big kicker is the fact you cant upload images to your review from your mobile (iPhone) saying the format is not accepted. This is a bit of a disappointment as we all know how important photos can be to a review for some products and this is such an obvious thing to have checked when developing! would be 5 starts if not for this issue! I have left messages on the community pages and tried to contact Klavyio multiple times but it seems their customer support is lacking.
Hi there! Thanks for flagging the issue. We have released a fix and it should be good to go now. If things still don't improve, email us at [email protected] and we'll follow up.
Aug. 29, 2024
Aug. 14, 2024
We have been very happy with Klaviyo! Helps us keep our reviews honest and be able to post with integrity. Thank you!
Thank you for your kind words! We're working hard to improve the product, so keep an eye out for new features in the Reviews tab!
Aug. 12, 2024
I use Klaviyo for my email flows, but adding reviews in was a Game Changer. I just love having everything in the same place, and I have seen a significant increase in the reviews left by my customers.
Aug. 8, 2024
We used to get some ncie reviews but since we deployed Klaviyo reviews (when Shopify reviews stopped) we have seen an uptick in the number of reviews - very useful.
Oct. 16, 2024
Great reviews app, however, its missing one crucial feature that is preventing us from completely migrating our reviews to Klaviyo. You can not show Klaviyos reviews in Shop app.
We are actively working with Shopify on this. Stay tuned!
June 27, 2024
I love it, and customer service is fast. They even send you code when needed.
Great to hear! We'll pass along the feedback to our customer service team
Sept. 9, 2024
Simplifies the entire process of getting customer feedback! Highly Recommend every brand try Klaviyo to gather customer feedback and simply the process!
We love to hear it! Let us know if you have any ideas on how to make our app even better for you! Post in the Klaviyo community -- we try to read every post.
June 7, 2024
May 23, 2024
very good but you need an expert ,if you get that its very good, but too complicated for me alone
Hi there! If you have any feedback on what's hard to set up, please let us know. We monitor Klaviyo community posts closely
May 21, 2024
It is really easy to use and a great way to collect reviews from customers to use on our website.
May 20, 2024
It's been great so far!!!
Thank you for your review! Please let us know if you have any questions or suggestions to make our app even better for you. You can find us in the Klaviyo community.
Feb. 28, 2024
Klaviyo as a company have awful customer service, look at Trust pilot reviews! The is no phone support and chat support send you links that do not solve the issue. Not much support at all. Shame as their business model is good but other competitors are getting much better. Look elsewhere for your whole package before signing with Klaviyo for anything!