Klaviyo Reviews
Build 5-star experiences for your customers.
Rating
4.8
feedback
159
chart
#1,904
All reviews
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Oct. 22, 2025
Working WAY better than other apps I've integrated. It's helpful also that I already use Klaviyo for my marketing; I can see all the things in one spot. I only wish there was a notification for new reviews so I'm not missing out on replying to comments.
Oct. 6, 2025
Highly recommended! Sophisticated and yet simple and most inportantly - effective!
Sept. 23, 2025
this is amazing extremely professional the help center is as helpful as it gets they will practically take you through everything amazing 10/10
Sept. 14, 2025
Sept. 2, 2025
Easy to use, the reviews app is simple to navigate and works seamlessly with shopify. Would highly recommend Klaviyo for not just the reviews, but for the customer hub and marketing as well.
Sept. 2, 2025
Muy buena aplicación para mis reseñas, además con una buena conversión de reseñas.
Aug. 22, 2025
Super App für alle, die auf Shopify verkaufen. Sehr hilfreich und transparent. Klar verständlich und unterstützend. Ein wirklicher Support ! Great
Aug. 11, 2025
July 15, 2025
July 15, 2025
July 15, 2025
The reviews portion of Klaviyo is dreadful. I have spent a whole afternoon wasting my time due to 2 very important and completely inaccurate instructions from the klaviyo chatbot. then the 2 agents i spoke to must have been helping 20 people at once, the replies from the customer service agents always take a lifetime, I have been here 5 hours and literally got nowhere due to the misinformation. i was on a plan for 250 reviews a month and unlike the email platform, if you reach the limit and go over the profiles, the reviews stop sending and the worst part is, as i have found, contrary to what the chat bot says, you CANNOT send the reviews to those profiles that were skipped due to "request status - usage limit" the only workaround i have been given is to MANUALLY email each customer INDIVIDUALLY to send them a link to my website product page to write a review. what a joke - how does it not aucomatically take you to the next plan like it does if emails go over. and, if not then how on earth is there no way to email those skipped profiles. Also, i accidentally selected delete instead of clone my flow. it was instantly gone - i went to the chat bot and it said there was no way to get the flow back unless it is archived - how is there no "undo" button or confirmation before deleting. then the worst part is i spent an hour recreating the flow only to decide to check something with an agent and to be told that he could get the flow back for me, so again the chat bot gave completely inaccurate information again wasting my time. This review platform is so basic, the formatting and funtionality is really average. I am so disappointed and wish I went with a different provider for my reviews. Klaviyo needs to update their bot software, small business owners cannot afford to waste a total of 5 hours i their day trying to do something to basic. and there needs to be better support, i should not have had to sit on a chat for hours on end to get literally nowhere. the communication skills need improvement drastically.