Klaviyo Reviews

Feb. 16, 2024

Unable to sync with Shopify despite uninstalling and re-installing app several times. The message I keep getting is "Something is a amiss..."

Jan. 26, 2024

Klaviyo reviews is a no brainer to add on to the Klaviyo services. Seamless to install and has the most important features - easy customer experience, Q&A, linking similar products, etc. The most important part of any app is the support available, and the Klaviyo team is awesome to work with. Any question that comes up is supported through chat and documentation. Highly recommend this app!

Jan. 24, 2024

Great support. The app was not showing the review on my template and the team worked hard to make the necessary adjustments to make it work. The interaction with the support team was great.

Dec. 29, 2023

Muy buena, pero se necesita un cursito..

Dec. 6, 2023

Rating this a one star due to the pricing plans. We use Klaviyo for SMS + Email marketing and would have LOVED to use this feature. We currently have Loox at $34.99 a month. The Klaviyo plan we would use would be $90 a month, which can significantly increase to $125 and so forth, based on the orders.

Oct. 31, 2023

I'm using Judge.me right now and I saw Klaviyo Revies. I thought it would be great to have all in one app and installed it. Unfortunately, I cannot use it since Ukrainian language is not present. So I will either delete it for now or I will just wait till Ukrainian is added. Hope, it won't take too much time.

Nov. 15, 2023

The team is very good and reply fast. I like it and will continue using it

Oct. 24, 2023

Unable to manage reviews as I continue to get a 502 when I open the app.

Oct. 3, 2023

This app and service will be brilliant, when it's completely ready. Now it lacks a lot of translations, such as Finnish, which means it cannot be used in local shops. Would also like the possibility to do custom CSS to match the widget with the webshops design. Thank you Klaviyo for creating this. Will look forward to it when it's more complete. And if you need help with translations to Finnish or Swedish, let me know :)

Sept. 16, 2023

Tried the app, as the price and integration with Klaviyo Emails was attractive. Really like the simple offering of both the apps and it only makes sense for Klaviyo to offer a reviews app. With that said, the app is still not robust enough for us to switch over. There needs to be more design, customizations available in order to fit in with our stores (like not having grey divider lines). There also needs to be more customization availability for review form. It's pretty basic. Will gladly make the switch later on once the app is better improved to compete with other apps like Loox.

Sept. 15, 2023

It's really nice that Klaviyo has reviews now as I trust and really like Klaviyo. The only problem is, the app is really bad. I know it's new but it shouldn't really be released to the public and they charge for it even when it's bad. For what you get, £25 per month is quite expensive for stores that do over 250 orders per month. Unable to easy upload review images and review images wasn't uploaded when imported either so I have to go through manually for each. Unable to edit the star rating text. Currently it says "ratings " next to the stars on product page. All other review apps allow the ability to edit this with ease. The lack of customisation is disappointing. I left my previous review app for this as I believed in Klaviyo.

Aug. 29, 2023

I was so happy that Klaviyo announced this feature! The price plan is awesome, the settings are easy to understand and it works well on every theme I believe. What's still missing is that the reviews don't display the uploaded pictures from the customer. This is a big miss because most of the time the image is more important than the entire review. Another thing that is not working well is when you use the all reviews widget they are not displayed chronologically. It's literally mixing new and old reviews which from the customer end may look strange. I know the feature is new, and that's why I wanted to share my feedback. I hope the Klaviyo team will fix those main things! We love Klaviyo and I really like their decision to create this feature!

Aug. 25, 2023

Enthusiastic about the idea of consolidating all emails and even reviews on Klaviyo. But not yet able to put it in another language ... When will this be available?

Aug. 17, 2023

Solid solution if you have klaviyo/shopify ecosystem for earning reviews and increasing customer retention. The review flows are easy to setup and have become one of our top converting flows. Responsive support team as well. Looking forward to future functionality like collection page integration and more notifications options.

Aug. 16, 2023

It's all about getting reviews, the way that this is integrated with our emails and allows customers to rate in the email makes all the difference. Going from a few reviews to consistently receiving emails has been a game-changer for us. Excited to see what comes next for the app.

Aug. 16, 2023

Easy setup, great support, simple to use, it just works! The integrations with Klaviyo's other products are also very seamless - it's great to get reviews and email under one roof.

Aug. 15, 2023

We transitioned to Klaviyo Reviews from Yotpo about ten months ago looking for additional customization options and couldn't be happier with the platform. Set-up was easy and the email flow has been one of our most engaged since shortly after launch. A big leg-up was Reviews' integration with Klaviyo for email and SMS. Before Reviews we were confined to a template with few customization options, now our request for reviews matches our brand's look and feel. We've also been able to A/B test sends to get the most out of our requests for reviews. If you're already using Klaviyo for email marketing Reviews is a no-brainer.

Aug. 15, 2023

I was very disapointed that I could not translate anything. No point in using this app if your page is not in english.

Aug. 15, 2023

Collecting way more reviews than we did with yotpo for a fraction of the price. Delivery triggered review request is actually very nice. Super easy to use with online store 2.0

Aug. 14, 2023

I transferred to Klaviyo Reviews from Reviews.io and I am IN LOVE. I have tested out many different review platforms and this one is by far the best. The setup is lightning-fast, the branding is beautiful, the features do exactly what you need them to do, and the customer support is phenomenal. I cannot recommend highly enough.