Klaviyo Reviews
Build 5-star experiences for your customers.
Rating
4.5
feedback
68
chart
#1,973
All reviews
Rating Breakdown
Review RSS Feed
Aug. 14, 2023
Klaviyo reviews is great because it's clean and easy to use. Their pricing is the best in the market and I'm confident the upcoming features will be top notch. Their app is still fairly new but if you are also using Klaviyo as an email/sms service it's a no brainer to use them as a review service also. Highly recommend!
Thanks so much for your review!
Jan. 19, 2024
We had given a bad review a few months ago because there were no translations. But it was dealt with very quickly. We were also contacted about the matter. After a few weeks, the issue was already implemented. Great! Really great. That's why we've subsequently raised the rating to 4 stars. We don't give it 5 stars because it is relatively expensive. Too bad, otherwise we would definitely have bought it.
We hear you loud and clear, and have released translations in 12 languages to enable more brands to use our app. We appreciate your feedback!
Aug. 10, 2023
In general a useful app that offers more options than the standard shopify reviews app. Especially the option to create review-follow-up flows with discounts via Klaviyo is helpful. However, there are 3 major issues: 1. The design of the star-rating on product page is not adjustable. This is actually a no-go, since the stars look very weird and unprofessional in our theme. There should be any chance to change the look and the size of the stars. 2. There is no chance to change the language of the Integration. We are a German store and it looks unprofessional that our review-section on the product page is all in English. 3. No chance to use our custom font of the store theme. We hope, that these issues will be fixed quickly and there will be more design options. The current version, especially for the price plan, is not customizable enough.
We really appreciate this feedback, thank you for sharing. This is a new product with a lot more enhancements coming soon. We are actively working to improve our widget customization experience, including support for more languages. In terms of your third point ("No chance to use our custom font of the store theme") – this is definitely possible. Keep an eye out for an email from us, we're happy to help you troubleshoot this issue!
Aug. 9, 2023
I have same experience! "Save your money! Nothing can be translated which also means that you can not change CTA/Buttons. Very limited options to change style, e.g. Font-style, font-size, size of stars." all is true! Do not use this app!
Using app
3 months
Total reviews
1
Average rating
1.0
Thank you for this feedback – we are really sorry that you didn't have the initial experience you were expecting. This is a new product with many more improvements coming soon. We are actively working to improve our widget customization experience, including support for more languages. We take this input seriously and want to ensure we're building a great product. We'll be in touch with you to understand your issues – please keep an eye out for an email from us!
Sept. 9, 2023
Rather limited options to change style, e.g. Font-style, font-size, size of stars. Reviews don't seem to be synced back to Shopify so you have to replace the original shopify rating-stars (the Klaviyo stars are way too large, you also can not change this). In general great ideas about functionality features.
Thank you for sharing your experience. We hear you loud and clear, and have released translations in 12 languages to enable more brands to use our app. We appreciate your feedback!
June 2, 2023
Good review app, easy to integrate with Shopify and Klaviyo flows. It's great that we can send individual links to products for customers to review based on the order that they placed.
Thanks for the review!
Aug. 30, 2022
Fulfilled is working great. So far it is functioning seamlessly within our Shopify site and producing one of our most engaging flows in Klaviyo. It's typically like pulling teeth to get our customers to leave a review, so very surprised at the response and number of reviews we're now receiving!
Thanks so much for your review!
June 17, 2022
Fantastic app. Easy to integrate with Online Store 2.0 and Klaviyo. Sending review requests is all about sending at the right time. The order delivered trigger makes sure our flows are sending at the right time. We can even filter by location, product, category and more.