Klaviyo Reviews
Build 5-star experiences for your customers.
Rating
4.8
feedback
154
chart
#1,927
All reviews
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Jan. 15, 2025
We were way behind the curve on reviews, the Klayvio Reviews app was easy to implement and has helped attract a good response in a short space of time. Would definitely recommend!
Jan. 14, 2025
Unable to trial due to instal errors and faulty import. We're klaviyo customers for email/sms and interested in having email/sms with tight reviews integration. For Klaviyo prices and quality expectation this is a let down. The app doesn't appear to be ready for release at all. App won't connect to store - receive error message when attempting to make initial connection. Import of Yotpo reviews does not work. Tried multiple times on different sessions. Simply sits on Klaviyo import page. No error message or successful upload. I've tried to set this up a twice on different days. No issues trying other reviews apps during same time frame. Not a good sign from Klaviyo considering their pricing and positioning. I really hope this isn't a sign of things to come. :(
Jan. 13, 2025
Sehr gut. Die App hilft uns super bei den Bewertungen. Die Kunden schätzen die Möglichkeit Bewertungen zu lesen und zu erstellen.
Jan. 11, 2025
Works great. Pricing jumps up BIG time when you go from less than 250/ month and up so be aware.
Jan. 10, 2025
Jan. 3, 2025
La solution est vraiment bien avec une version gratuite pour les petites boutiques. Parfaitement intégré à la suite Klaviyo pour une utilisation vraiment simple. Et pas mal d'évolutions depuis le début de notre utilisation (2 mois).
Aug. 18, 2025
Excellent integration with Shopify, and workflow design is the same as standard email flows, which makes all the Klaviyo tools familiar and easy to use in conjunction. Simplifies the app-stack integrated with Shopify also.
Dec. 24, 2024
We appreciate receiving up to date reviews to help us stay informed by customer compliments and/or concerns.
July 5, 2025
It's ALMOST perfect, and has come 1000 miles since we first evaluated it early this year. Several key features we requested at that time have been implemented, which precipitated our switch from another popular reviews app. The integration with Klaviyo email is a huge differentiator for this product. The ONE feature that would make this a 5: In the widget for a full Reviews web page, it doesn't show the store's response to the reviews. This is crucial in mitigating the impact of negative reviews. Will be happy to upgrade this to a 5-star when that feature is added. (Edited): It's been six months and no change. This feature is crucial. Downgrading to 3.
Very insightful review. We have shared this with our product team to help evaluate your suggestion. Thank you for giving our app another try, and we're continuing to improve the product -- keep an eye out for all the new features!
Dec. 6, 2024
We've used this software at multiple companies that I've worked for. It checks all the boxes. Customer support can be hit or miss. There are really good CSR's and then there are ones that need assistance. For the more difficult issues, I would ask for Tracy N. She's as good as it gets and actually opened my eyes to more functions that klaviyo could do than I initially understood.
Nov. 18, 2024
the best email marketing for e-commerce period end of story. it is 5/5 on its own but their customer service makes it a 10/5. theyre incredible. don't waste your time with any other email marketing service if you're an ecommerce store. this is the one you want
Nov. 15, 2024
I would give it 5 stars but the only improvement i'd make is the ability to review the products in the email