KNO Post Purchase Surveys
Unlock customer insights to improve retention and drive growth
Rating
4.8
feedback
86
chart
#127
All reviews
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Nov. 18, 2025
so far so good, we are gaining some good insight into our customers from our surveys.
Nov. 7, 2025
Sid was super helpful and fast! He made the updates right away and everything looks perfect!
Oct. 30, 2025
I am finding this app really useful in gathering valuable insights from our customers. Installation and survey set-up is easy, as it making updates to the surveys. I'd recommend.
Aug. 28, 2025
Good company, good customer service. Provides great value for post purchase surveys.
Aug. 4, 2025
Great for first-party data for decision-making. Support is stellar as well.
July 17, 2025
keeps logging me out inspite of successful payments and support takes aaaages to respond - even for super urgent issues.
Hey there! Apologies, we had a bug yesterday that caused this annoyance. It's fully resolved, but I'm very sorry. :( In terms of response time, our team is based in the Americas so looks like that timezone difference got us. Emailing you to get you into Slack!
July 1, 2025
March 5, 2025
With Kno we're able to *easily* gather actionable insights directly from our customers; solving pain points, enriching their data, and understanding attribution. I Kno these guys will continue to innovate for brands seeking to hear directly from their best critics & fans! The team are incredibly supportive and we're grateful for this partnership :)
Dec. 2, 2024
Unbelievably responsive team. They set us up the week before black friday, head of CS was on calls with us right before Thanksgiving. Can't think of a smoother implementation. One of my favorite if not favorite SaaS providers to date.
Oct. 31, 2024
So far so good. Easy to use and effective way to learn more about our customers.
Oct. 31, 2024
Knocommerce has been a huge asset to our business in understanding what drives purchases from new and returning customers. The audience filter also enables us to understand how this differs from market to market, would recommend!
Oct. 21, 2024
Incredibly useful. There is no better source of truth than your own customers and KNO does it in a clean and customizable way. And if you ever have questions, they're great at helping you figure out how to do what you want to do. Great tool!
Aug. 9, 2024
I had wonderful support from Louise on their team in getting our account up and running. We're loving using Kno to garner data on how our customers heard about us. Simple solution to the matrix that is marketing attribution! Thanks Kno!
July 12, 2024
The best app for customer insights. Excellent, proactive customer support as well!