Little Hunter review for KNO Post Purchase Surveys
Feb. 23, 2024
Tried to use to ask first time customers where they hear about us (template in their free campaign/ examples above), spent 20 minutes setting it up only to find that filtering to only ask new customers would be using an "audience" and would require the $120/ month plan. Grapevine does this for $15/ month at scale. Fairing also reasonable and great to work with. Nothing makes me more aggrevated than having my time wasted deceptively.
Sorry to hear you were upset by this and I can relate to frustration by wasted time. Unfortunately we do have to set limits on our free version and that is one of the limits. Shopify does not give us enough space to specify everything that is excluded from each plan... Also next time please keep your language and treatment of my team more professional. On our end we'll work to make these limitations more obvious in the sign-up process. Definitely hear you on the frustration. - Jeremiah
